Professional Education

Assess DEI competencies that drive business imperatives to ensure alignment with vision and mission. Learn strategies of successful organizations and practice relevant skills for engaging employees. Leave with techniques to improve individual contribution and an action plan to revitalize and sustain DEI initiatives at the organization.

---

---

Register for Competencies to Advance Diversity, Equity and Inclusion Strategies

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.

---

---

See more dates and locations

---

Register for Costing Out a Contract (online)

Recognize demographic, technology and globalization shifts changing business needs. Identify key trends and understand their impact on the workforce, workplace and marketplace. Examine implications for re-energizing, driving and sustaining DEI initiatives in face of new conversations on multiple identities, generations, cultural competence and other emerging issues at work.

---

---

Register for Emerging Trends: Recalibrating Diversity, Equity and Inclusion

From individual work preferences to feeling a sense of belonging where one can be their authentic self at work, we ask participants to take an inside-out view on how they show up at work, how their behaviors influence others, and how they impact the organization in an effort to build a more equitable workplace. An individual’s willingness to be an “Ally” and adapt how they view and approach the work—and those performing the work—with a supportive lens is what breaks down communication barriers and fosters individual differences into more productive relationships.

---

---

Register for Managing Across Generations at Work

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.

---

---

Register for Steward Training: Problem-Solving in the Workplace

Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.

---

---

Register for Labor Leadership Skills Certificate Program - Boot Camp

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.

---

---

Register for Negotiation Skills

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.

---

---

Register for Costing Out a Contract

For anyone who wants to improve oral presentation skills in a supportive environment. Overcome reluctance to speak in public, gain tools to organize your thoughts for a more effective/powerful presentation. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.

---

---

Register for Effective Communication

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.

---

---

Register for Conflict in a Union Environment

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.

---

---

See more dates and locations

---

Register for Advanced Internal Investigations: Process and Application

This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.

---

---

Register for Investigation Tools and Techniques

Join us to learn the core frameworks and methods in organization design and how to use them to build operating models that can deliver on today’s business growth strategies. This course is led by Accenture’s Operating Model & Organization Design senior practitioners who'll teach you the Kates Kesler methodology.

---

---

Register for Organization Design: A Foundational Course for Practitioners

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

---

---

See more dates and locations

---

Register for Advanced Internal Investigations Reports

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

---

---

Register for Grievance and Arbitration Handling