Explore your strengths and areas for development in managing others while learning to think strategically when making decisions and delegating work.
Leadership Development Certificate presents relevant issues and topics that new and experienced leaders are facing in today's business environment.
Examine approaches for leading individuals with different styles and diverse capabilities to achieve business results. Put theory into practice with the help of case study work, self-assessments, simulations, classroom activities and action planning.
To earn this certificate, complete two mandatory workshops and three elective workshops of your choice. Workshops may be applied to only one certificate.
Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. It has grown to be a better predictor of success than IQ. Measure your current EI level and receive coaching to improve it. Then learn to use your EI to interact with others, solve problems and achieve higher performance.
Master critical communication and leadership skills to effectively manage employees, establish priorities and delegate responsibilities while building awareness of team dynamics and how to engage employees through group problem-solving and decision-making. Gain the commitment of others by being clear about the results you want to achieve, the environment you want to create, and how you will develop and deploy talent. Become an effective leader with the ability to develop productive relationships and ensure alignment and collaboration within the team.
Select three workshops of your choice.
Communicate more effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Become more open to learning and understanding why these differences exist. Prepare to change your mindset and use new ways of communicating with others. Learn to avoid making age-based assumptions that diminish both respect and trust.
Build skills for an engaging coaching relationship that nurtures talent and improves team performance. Establish an understanding of when coaching is needed and practice using a coaching model that facilitates effective coaching conversations. Review theories for changing behavior, examine imperative coaching elements, and formulate a successful development plan.
Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.
Managers and HR practitioners are frequently exposed to employee issues that may have legal implications for their organization. This interactive workshop focuses on the legal issues associated with day-to-day employment decisions and actions with an emphasis on practical techniques to address issues in a legally sound manner.
Recognize the shifting demographics, technology and globalization that are changing business needs. Identify key trends and understand their implications on the workforce, workplace and marketplace. Broaden and examine the implications for re-energizing, driving and sustaining D&I initiatives in the face of multiple generations at work, new conversations on religion, race and multiple identities, cultural competence and other emerging issues.