Remote Access Overview

If you use an ILR computer while out of the office this information will be useful for you. If you only use ILR computers in the office, you don't need to read this.

ILR Technology Services requires the use of the Cisco AnyConnect application to connect to ILR network resources from remote locations. The software uses your netid and password, along with Two-Step Authentication, to create a secure connection over the internet called a virtual private network (VPN). This enables you to access ILR’s secured applications, file servers, printers and remote desktops when you are out of the office.

Connection instructions:

  1. On a managed ILR PC or Mac, open the Cisco AnyConnect VPN application.
    NOTE: If necessary, install the client following the instructions for Installing the VPN client...
  2. Follow instructions to connect to the VPN using Two-Step authentication:
  3. Connect to
  4. In the connection dialog box (see example below) specify the following:
    1. Group: Two-Step_Login
    2. Username: netid@IL-VPN (case sensitive, e.g. jpb6@IL-VPN)
    3. Password: netid password (same as Cornell email)
    4. Duo Passcode: passcode number from Duo app or token, or type the word "push", "sms" or "phone" to indicate your preferred prompt for two-step
    5. Press OK
    6. Approve Duo authorization request
  5. You should see a "connection established" message in your system tray (cisco icon near the clock) in lower right corner.

Once connected to the VPN a variety of services are available; the most common are:

  • Automatically syncronize/backup the files your Documents folder
  • RemoteApp for accessing Filemaker, SDC, EMS and other centrally managed applications (currently supported on Windows computers only)
  • Remote Desktop Connection for accessing your ILR computer remotely
  • Remote File Access using Web Folders


  • To reconnect to the VPN in the future, you can use the instructions above, or right-click the Cisco AnyConnect icon in the system tray and click Connect.
  • Tech Services recommends that you stay connected to the VPN while are working and have internet access.
  • If you are connected to eduroam wifi, the VPN connection is not necessary as this connection is already secure. RedRover and Cornell-Visitor wifi connections should never be used for University business as these are open (insecure) connections.