Certificate Programs

We offer an array of non-credit programs focusing on formal and informal dispute resolution processes.

Advanced Collective Bargaining Certificate

The Advanced Collective Bargaining Certificate is for graduates of Cornell ILR School's Collective Bargaining Certificate and experienced labor relations professionals who wish to deepen their knowledge and skills. 

Learn more

Advanced Employee Relations and Investigations

Through real-world based instruction, learn to handle employee situations, coach and guide managers, improve performance, develop emotional intelligence, leverage problem-solving techniques, and improve facilitation and communication skills. 

Learn more

Arbitration Advocacy Certificate

From the perspective of both the union and management, participants practice how to develop a clear and effective theory of the case, create a proposed issue statement to be presented at the hearing, identify witnesses and evidence and prepare opening statements. 

Learn more

Collective Bargaining Certificate

This certificate provides a comprehensive overview of the collective bargaining process from pre-bargaining preparation to final sign-off.

Learn more

Contract Administration Certificate

Managing staff and operations within the confines of a collective bargaining agreement requires a full understanding of contract terms, legal principles, and grievance procedures. 

Learn more

Diversity and Inclusion Professionals 

Be prepared to embrace diversity and inclusion (D&I), not only as a means to enhance business performance, but also as a driving force for innovation and collaboration.

Learn more

EEO Professionals 

Understand complex issues surrounding EEO/Affirmative action laws and obligations of employers.

Learn more

Managing Organizational Conflict

This certificate series will equip you with the analytical frameworks and skills to play a productive role in managing your organization's conflicts.

Learn more 

Professional Neutral Development Certificate

Corporate leaders and attorneys agree that there is a shortage of qualified dispute resolution professionals available to resolve complex commercial, international and employment law disputes. 

Learn more