Effective Communication (online) (OLLB118)
For anyone who wants to improve oral presentation skills through instruction and practice in a supportive environment. Overcome reluctance to speak in public, analyze and understand your audience for maximum effectiveness, gain tools to organize your thoughts for a more effective/powerful presentation.
- Learning to look, learning to listen: Analyzing other speakers. Analyze and understand your audience for maximum effectiveness
- Tools to organize your thoughts and make your speech more effective/powerful
- Specific techniques to calm those nerves and butterflies in the stomach
- Practicing: Watch yourself on video; get constructive and supportive feedback
- Dealing with a question-and-answer session, including hostile questions
Approach and Features
This asynchronous online workshop utilizes scenarios, group discussions and final communications presentation. Participants can access the website 24 hours a day seven days a week for twenty one days when it is convenient for them. Participants do not have to be online on a specific date or time. Participants must log in on at least 6 different days over the three weeks to allow interaction with others in the workshop. Participants are given a variety of communication tools to improve their verbal and nonverbal communication styles. These presentations/demonstrations are shared to capture their communications style and strategies for further improvement.
Benefits to You and Your Organization
Participants benefit from observing numerous communication styles and receive feedback from others on how to improve their effectiveness. Participants can build their confidence and skill level in a safe environment and gain feedback on their approach.
This workshop is part of the four-course Labor Leadership Skills Certificate Program, that also includes Costing Out a Contract, Basic Negotiation Skills, Steward Training and Effective Communication. Sign up for all four courses at a discounted rate of $597 (a $796 value) to earn your Labor Leadership Skills Certificate →
Art C Wheaton
Arthur Wheaton is an industry education specialist based in the Cornell University ILR School office in Buffalo, New York. He is a former AFSCME union steward and local union executive board member. Art has more than 15 years experience as a labor educator teaching collective bargaining, negotiations, and conflict resolution for unions and management. He also has extensive expertise in international labor union and management research and is a resource person of the ILO and the European Foundation Living and Working Conditions. Art has a master’s degree in Labor Relations and Human Resources.