Performance Management (HR201)

Human resource departments are being called upon to make greater, more measurable contributions to their organization's bottom line. Few HR initiatives are seen to contribute more to an organization's productivity and profitability than a comprehensive, effective performance management system. HR practitioners must stay on top of the performance management challenges faced with both internal and external change, best practices, as well as new directions in performance management processes as seen in organizations such as General Electric, Google, and Hewlett Packard.

Key Outcomes

  • Design and implement a performance management system
  • Select the most appropriate performance evaluation methods
  • Align the goals and performance of each employee to the company's strategic objectives
  • Effectively collect performance data from multiple sources
  • Train and coach managers and employees on the necessary capabilities for effective, engaging performance discussions
  • Align the performance management process to other HR practices
  • Measure the impact of changes to the performance management process

Get Cornell ILR associate professor of human resources Brad Bell's perspective on the future of Performance Management.

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Patricia Sclafani

Patricia Sclafani, Consultant. Ms. Sclafani is a dynamic, results-oriented professional with 25 years of HR leadership in large consumer products, manufacturing, specialty chemicals, aerospace, and engineering companies, with extensive domestic and international experience. Her work experience spans several 'Global 500' businesses such as Diageo, Honeywell/ Int'l AlliedSignal Inc. and Asea Brown Boveri Inc./ABB. She has held many positions in HR including both staff and line business partner roles, specialty/functional roles (comp, benefits, exec comp, etc), and global head of HR roles at the plant, field, and corporate levels. She excels when working in customer-centric businesses to asses, develop, and coach line managers and executives to increase their personal leadership impact. Patricia holds a Master's degree in HR Management from the University of Bridgeport.


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