Cross-Cultural Communication Training (DR210)
This program provides a unique and detailed examination of the role that culture plays in conflict and conflict resolution. Discussion and workshop activities will focus on the why and how of cross-cultural communication and negotiations.
- Review of dispute resolution methods
- Cross-cultural exercises
- World views of cultural differences
- Communication/perception process
- Culture defined
- High/low context
- Attribution theory
- Culture, values and conflict
Each student who successfully completes the course will receive a certificate.