Professional Workshops, Courses, and Training

Many offerings are available for custom or on-site delivery — Please contact ILR Customer Service or call 866-470-1922 for more information.

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Total Rewards: Compensation and Benefits

Successfully plan, execute and communicate a total rewards system that drives valuable business results. Examine crucial components of compensation and benefits planning to recognize which rewards attract, engage and retain employees.

2-day workshop New York, NY

The Role of the Courts in Managing the Collateral Consequences of Conviction

Last year, Judge John Gleeson caused a stir when he expunged the record of a woman he had sentenced years before and later issued what he called a “certificate of rehabilitation” to one of her codefendants. The 2nd circuit reversed his order, holding that federal courts, unlike the courts in many states, have no autho

The Law of Equal Employment Opportunity

The latest in-depth information on federal, state and local EEO and AA laws (e.g., Title VII, ADEA, ADA, Executive Order 11246). Topics include discrimination, reasonable accommodations, illegal harassment, retaliation, the relationship between EEO laws, AA and diversity, and the interplay of FMLA and ADA.

3-day workshop New York, NYSee more dates and locations

The Hobby Lobby Decision: Its Impact on the Workplace

In Hobby Lobby, the Supreme Court interpreted the Religious Freedom Restoration Act (RFRA) as providing new religious freedom rights to closely held corporations.  How will the Federal and state RFRAs interact with the Title VII, ACA, NLRA, and state and local human rights laws?  What are the implications of Hobby Lobby for employers, unions, and the rights of employees to be free from discrimination based on LGBT, gender, and religion? 

ONLINE Forum Take this self-paced forum at your convenience

The American Worker in the Global Industrial Relations

This 7-week class is designed to provide union members, officers, and staff, with a fundamental understanding of the operations and impact of corporate globalization, especially as it relates to labor-management relations.

ONLINE Credit Course

The Affordable Care Act

Prepare Now for Negotiations!  This one-day workshop, offered once in Albany and once in Rochester, will provide union leaders with the information they need to help members, trustees and board members understand how to best manage the so-called Cadillac Tax. Included will be tips on reporting, contract language and building a strategy to help manage costs in order to “stay below the line.” Learn how employers are preparing themselves and gain insight into how the provisions of the Cadillac Tax may change before 2018.

Talent Acquisition

Explore the talent acquisition process to hire the right candidate for the right job at the right time. Learn strategies to source, attract, assess and select qualified candidates while considering legal requirements throughout the recruiting process.

2-day workshop New York, NY

Steward Training (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation of their Weingarten rights will be covered. Participants will learn how to protect the grievance process, the equality principle, the seven tests of just cause, and how to simplify grievance writing.

ONLINE Workshop

Steward Training

This on-line tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and members right to representation their Weingarten rights will be covered. Participants will learn how to protect the grievance process, the equality principle, the seven tests of just cause, and how to simplify grievance writing.

Steward Training

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation of their Weingarten rights will be covered.

1-day workshop Buffalo, NYSee more dates and locations

Resolving Internal Union Conflict

This course is designed as an introduction to dispute resolution theory and practice with special emphasis on its applications in the field of industrial and labor relations. The course examines the nature and sources of conflict in various areas of society and the role of negotiations, mediation, arbitration and fact-finding in the resolution of disputes.

Resolving Conflict

Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.

2-day workshop New York, NYSee more dates and locations

Public Speaking for Labor Advocates

This workshop is designed to prepare union leaders and staff to speak with ease and confidence in any setting, whether during a meeting or delivering prepared speeches. This class will provide friendly support and concrete public speaking suggestions for every participant, from the inexperienced or shy to the accomplished speaker.

Performance Management and Development

Maximize employee productivity through effective performance management by exploring every step of the performance management process. Learn to set objectives, deliver effective feedback and objectively evaluate performance to make the process a positive and engaging experience for both managers and employees.

2-day workshop New York, NY

Organizational Design: An Essential HR Capability

Better understand organizational design and how it fits within broader organizational development work. Hone consulting and analytical skills to strike a balance between a facilitative and expert role, and create alignment between components of the organization and the overall corporate framework.

2-day workshop New York, NYSee more dates and locations

Optimizing Pay for Performance and Managing Compensation Change

An organization's compensation philosophy centered on performance-based pay sends a message of accountability and establishes expectations for employees. But, the less prepared an organization is to manage this approach, the more difficult its execution will be. Understanding and knowing how these expectations will be rewarded plays a critical role in managing employee expectations. Throughout this process, it is essential to recognize the distinct values that different groups of employees place on compensation and how to best engage them while strengthening the pay and performance.

Northwestern University and CAPA :The NLRB and College Football

The NLRB granted Northwestern University’s request to review Regional Director Ohr’s decision finding scholarship football players to be employees within the meaning of the NLRA.  What will the Board’s decision mean for the Brown, Boston Medical Center, and Specialty Healthcare decisions?   This case has created national debate about how the student athletes as employees with the right to form unions and engage in collective bargaining would affect them, college sports, the NCAA, Title IX, and higher education.  

ONLINE Forum Take this self-paced forum at your convenience

Multiemployer Pension Plans in Crisis:Is the Composite Plan the Answer?

Retirement security for workers is in danger. Defined benefit plans are fast becoming a thing of the past, and multiemployer plans are at risk, too. Given the re-emergence of withdrawal liability and new accounting disclosure rules that threaten employers’ access to credit markets, a new innovative plan is needed.

Managing with Labor's Values - Parts 1 & 2

It is critical that managers at unions and social justice organizations get the training they need to become effective leaders and make the best use of limited resources. Through the Managing with Labor's Values - Part 1 (May 9-10) & Part 2 (June 6-7) workshops, participants learn techniques for helping their staff succeed, keep staff accountable and respond appropriately to common staff management issues while honoring the values of the labor movement.

4-week workshop New York, NY

Managing with Labor's Values - Part 2: Building Accountability

This workshop focuses on understanding different behavioral styles at work and how to adapt when conflicting styles cause misunderstandings, unproductive efforts, and impede progress on reaching goals.  Featured topics include approaches/techniques for influencing behaviors, impact v. intent, finding yourself in results, expanding your sphere of influence and understanding behavioral styles to improve communication, cooperation. This is Part 2 of a workshop series on Managing With Labor's Values.

2-day workshop New York, NY

Managing With Labor's Values - Part 1: Helping Your Staff to Succeed

This workshop provides a good foundation for supervising and managing with labor’s values. Topics covered include the role of a supervisor/manger in a union or social justice organization, system for getting and maintaining positive performance, time and stress management in changing times, system for delegating and coordinating group projects, and matching management style to the needs of staff.

2-day workshop New York, NY

Legal Issues in the Workplace

Managers and HR practitioners are frequently exposed to employee issues that may have legal implications for their organization. This interactive workshop focuses on the legal issues associated with day-to-day employment decisions and actions with an emphasis on practical techniques to address issues in a legally sound manner.

1-day workshop New York, NY

Leadership Within Unions

Participants prepare themselves for assuming the responsibilities in their organization by developing skills and abilities required of union leaders. Strategic planning, decision making, developing a vision, styles of leadership, rank and file participation, communications, and running effective meetings are among the topics to be considered.

ONLINE Credit Course

Leadership Skills for Success

Master critical communication and management skills to effectively manage employees, establish priorities and delegate responsibilities. Gain the commitment of others and add value to your organization by being clear about the results you want to achieve, the environment you want to create, and how you will develop and deploy talent. Become an effective leader with the ability to build relationships and manage workplace communications in order to be heard and understood by others.

2-day workshop New York, NY

Labor Relations Law

Whether you are involved in the collective bargaining process, the administration of a contract, or a certification campaign, it is necessary to understand the National Labor Relations Act and its practical impact on the workplace. This workshop is accessible for lawyers and non- lawyers alike, and gives participants an opportunity to understand a host of legal principles and considerations. 

2-day workshop New York, NY

Labor Relations in the Public Sector

This course is designed to acquaint labor relations professionals, union members, union stewards and officers with a basic understanding of public sector labor relations.

ONLINE Credit Course

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Want to discover how you can become more involved and understand your role at a deeper level? Earn your certificate and build essential leadership, negotiation and communication skills from your home or office with convenient online courses with a flexible schedule.

ONLINE Workshop

Labor Leadership Skills Certificate Program - Boot Camp

Ready to make a difference in your union, organization, or company? Want to discover how you can become more involved and understand your role at a deeper level? Challenge yourself in the Labor Leadership Skills Bootcamp four intensive, experiential days with research-based learning and real-world experience.

4-day workshop Buffalo, NY

Labor History

Labor History can be understood from the perspectives of both union history and the social, cultural, and political life of workers. To gain insights into labor’s past, it is useful to explore not only union organizing, collective bargaining, and labor legislation, but also what workers thought, how they work and lived, and their impact of workers on the larger society.

Labor and Film

This course will explore the telling of workers' and labor history through film.  We will pay particular attention to the portrayal of workers as historical actors.  We will look at whether workers' and their organizations are shown as actors and creators of their own history of victims of the forces of history.

ONLINE Credit Course

Internal Investigation Note-taking and Reports

Internal investigation notes, documentation, summaries and reports have come under heightened scrutiny. An investigation may be at risk if the supporting information and reports are not well written. Practice effective note-taking techniques while developing skills in writing fair, neutral reports that uphold findings. Prerequisite: CO231

2-day workshop New York, NY

Inclusive Diversity and Inclusion Talent Management

Infuse talent management, recruiting, on-boarding and retention with new ways to work, think and communicate. Broaden organizational context by leveraging the impact of applying a strategy for talent management. Recognize the impact of unconscious bias. Align business, talent management and D&I as a systemic process.

2-day workshop New York, NY

Human Resources and the Law

Gain insights on preventing, identifying and managing employee issues that have potential legal concerns. This comprehensive and interactive workshop includes up-to-date information on employment laws and cases defining employer-employee rights and obligations, and practical implications of laws in day-to-day HR operations (e.g., discrimination, compensation and benefits). Current legal issues are highlighted, including a module on social media and privacy.

3-day workshop New York, NY

HR Analytics: Telling Better HR Stories Through Data

Communicate the impact of HR by leveraging data and engaging executives and line managers in making informed human capital decisions. Identify key business drivers and translate them into metrics that show the relationship between productivity and profitability, as well as performance elements that drive employee engagement and satisfaction.

2-day workshop New York, NYSee more dates and locations

Harassment Prevention in the Workplace

For EEO/HR professionals and managers, prevention is the key to maintaining a productive workplace and avoiding illegal harassment on the job (sexual, racial, religious, ethnic, age, disability, etc.). This interactive workshop examines legal and policy concerns, and best practices for facilitating respect and dignity in the workplace.

1-day workshop New York, NY

Fundamental Negotiation Skills

Learn the Fundamentals of Negotiating with this Two-Day Workshop Led by Cornell ILR Experts in NYC. Register Now.

2-day workshop New York, NY

Executive Compensation, and Key Talent and Superstar Pay for Performance

Executive compensation and superstar pay have become increasing controversial in recent years. Truly understanding the basics of compensating executives, key talent and superstars is key to re-thinking how to align performance, strategy and pay for “must-retain” employees and organizational leaders.

Evaluating Performance-Based Compensation Programs: Tools and Techniques

Explore quantitative and non-quantitative tools and techniques for assessing performance pay through a variety of lenses. Consider performance pay through multiple human resource and financial metrics that quantify returns to the organization from a performance-based pay system.

Ethics in ADR

Learn Techniques to Avoid and Address Sticky Ethical Situations in ADR with this 2-Day Training Led by Cornell ILR Experts in Midtown NYC. Register Now.

1-day workshop New York, NY

Ethics and Witnesses: Avoiding Impermissible Coaching

This program will explore a variety of ethical issues called into play in witness preparation, including the line between permissible preparation and impermissible coaching, dealing with false testimony, ex parte contact with adverse witnesses (including, through the use of social media) and advising your witnesses with respect to contact by

ONLINE course Take this self-paced course at your convenience

Ethics and Witnesses

Avoiding Impermissible Coaching, Ex Parte Communications, and Dealing with False Testimony

Do you know the difference between improper coaching and appropriately preparing your witnesses?  Where is the line between zealous advocacy and unethical behavior?  What is the impact of social media?  What are your obligations when a witness provides false testimony?

Essentials of Human Resources

Examine ideas to work more effectively with client groups and understand HR’s growing role in driving performance and productivity. Gain insights into applying competencies to optimize HR practices, influence business results and transfer learning to the workplace through case studies and group activities.

2-day workshop New York, NY

Employee Internal Investigations: Part I

Part I: Learn a step-by-step approach for conducting investigations and developing resolutions. Topics include: investigator’s role, interviewing, managing emotional employees, confidentiality, information-gathering techniques, when to involve an attorney, and identifying outcomes. Prerequisite: CO100, CO111 or CO353

2-day workshop New York, NY

Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Use EI to make pivotal decisions, plan projects and initiatives, solve problems, interact with clients, set performance expectations, communicate feedback and interact with colleagues of all levels. Develop and enhance EI competencies to achieve higher performance.

2-day workshop New York, NYSee more dates and locations

Emerging Trends: Recalibrating Diversity and Inclusion

Recognize the shifting demographics, technology and globalization that are changing business needs. Identify key trends and understand their implications on the workforce, workplace and marketplace. Broaden and examine the implications for re-energizing, driving and sustaining D&I initiatives in the face of multiple generations at work, new conversations on religion, race and multiple identities, cultural competence and other emerging issues. 

2-day workshop New York, NYSee more dates and locations

Effective Interviewing

Enhance the necessary interpersonal skills that ultimately impact the quantity, quality and reliability of the information that interviewers obtain from candidates. Discuss the importance of these skills throughout the interviewing process while exploring their impact from the initial screening interview to extending an offer of employment.

1-day workshop New York, NY

Effective Employee Resource Groups

ERGs and affinity groups have evolved in the workplace as a standard component of D&I initiatives to impact organizational goals while developing leaders and addressing concerns of constituents with shared interests. Examine characteristics of high-functioning ERGs as well as leading practices in group formation and operation.

1-day workshop New York, NY

Effective Employee Relations

Examine proactive initiatives and policy implementation that guide successful ER. Learn techniques for conducting effective conversations and managing performance issues. Practice communication skills and explore working styles and sources of conflict.

2-day workshop New York, NY

Effective Employee Discipline

Learn Effective Employee Discipline in a Union Environment with this Two-Day Workshop Led by Cornell ILR Experts in NYC. Register Now.

2-day workshop New York, NY

Effective Diversity and Inclusion Councils

Position D&I councils for successful impact in your organization with this workshop’s integrated approach. Apply best practices for the formulation and operation of councils and understand the core competencies needed for positive impact.

2-day workshop New York, NY

Effective Communication (online)

For anyone who wants to improve oral presentation skills through instruction and practice in a supportive environment. Overcome reluctance to speak in public, analyze and understand your audience for maximum effectiveness, gain tools to organize your thoughts for a more effective/powerful presentation.

ONLINE WorkshopSee more dates and locations

Effective Communication

For anyone who wants to improve oral presentation skills through instruction and practice in a supportive environment. Overcome reluctance to speak in public, analyze and understand your audience for maximum effectiveness, gain tools to organize your thoughts for a more effective/powerful presentation.

1-day workshop Buffalo, NYSee more dates and locations

Diversity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I training to ensure that management and employees have an experience that raises awareness, changes behaviors and does not reinforce stereotypes or biases. Acquire techniques, models and ideas to drive diversity messages across an organization.

2-day workshop New York, NY

Discussion with Richard Griffin, General Counsel, NLRB

Richard Griffin, the General Counsel of the NLRB, spoke before a live audience of labor lawyers on December 13, 2013. This course is based on a recording of that session and interviews with the speakers. Discussed are Griffin's priorities and possible future initiatives, his thoughts on inability-to-pay vs. "we don’t want to pay" cases, what that means to the parties, and what management's responsibilities are.

ONLINE Webinar Take this self-paced webinar at your convenience

Developing and Managing an Effective Supplier Diversity Program

Supplier diversity strategies and programs allow many organizations to gain a competitive advantage. Learn how organizations have approached, designed and implemented supplier diversity in effort to build positive supplier diversity relationships, comply with government regulations, as well as measure and track success to realize business goals.

Cross Cultural Communication Training

This program provides a unique and detailed examination of the role that culture plays in conflict and conflict resolution. Mediators and other ADR professionals will analyze and attempt to resolve complex, multi-layered problems in this intensive hands-on workshop. Professor Ilhyung Lee, one of America's foremost experts on the subject of cross cultural issues, will serve as lead instructor for the program.

2-day workshop New York, NY

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. Exercises are used throughout the workshop to illustrate how to calculate the projected costs of an agreement.

ONLINE WorkshopSee more dates and locations

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. Exercises are used throughout the workshop to illustrate how to calculate the projected costs of an agreement.

1-day workshop Buffalo, NYSee more dates and locations

Contract Language and Interpretation

Whether you are administering contract language or proposing it at the bargaining table, this workshop is designed to instruct labor relations practitioners on how contract language and past practices may be interpreted by an arbitrator.

1-day workshop New York, NY

Contemporary Labor Issues

The focus of this course is two-fold: on the one hand, to discuss the revitalization of the labor movement and, on the other, to examine the context in which this revitalization must occur. Among the topics discussed are the changing nature of work; the state of American unions; the globalization of business and labor; tensions between private and public sector.

Competencies to Advance Diversity and Inclusion Strategies

Assess key D&I competencies that drive business imperatives to ensure alignment with the vision and mission. Learn strategies used by successful organizations and practice relevant skills for engaging employees. Leave with a toolkit of competencies that include a focus on influencing styles and techniques to impact individual contributions and determine a follow-up action plan to sustain and evolve D&I initiatives.

1-day workshop New York, NYSee more dates and locations

Collective Bargaining for Union Activists

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table

2-day workshop New York, NY

Collective Bargaining

This course examines the principles of contract bargaining including bargaining environments and structures as well as standards used in negotiations. Students will learn to prepare bargaining demands, cost economic items, draft non-economic language, negotiate economic and non-economic issues, and resolve a bargaining impasse. Discussion will consider the impact of bargaining outcomes on workers, unions, employers, and the public.

Coaching for Performance and Potential

Establish an engaging coaching relationship to improve performance and grow talent by encouraging your team to perform at its best. Gain an understanding of when coaching is needed and practice using a coaching model to facilitate an effective coaching conversation. Review various theories for changing behavior and applying different strategies. Examine important coaching elements such as, setting clear and actionable goals, formulating a development plan, and dealing with conversational conflict.

2-day workshop New York, NYSee more dates and locations

Building Successful Teams and Team Leaders

Build awareness and skill in the areas of team dynamics, group problem solving and decision making. Explore the structural and behavioral dimensions of building and leading an effective team. Learn techniques suited for self-directed work teams, interdepartmental project teams and other group situations where combined efforts are needed to reach optimal performance levels.

2-day workshop New York, NYSee more dates and locations

Building Effective Unions: Motivating and Organizing Union Members

In this course students will examine the history of workers' efforts to form and join unions and the development of the legal framework within which contemporary organizing typically occurs. New methods of organizing that consider the political, social, and economic environments will be explored along with the various factors that influence workers' willingness to join unions.

Beyond Base Pay - Using Incentives to Drive Performance

As the pressure to “do more with less” increases, many organizations are searching for ways to more efficiently utilize compensation budgets to achieve their strategic goals. Directly linking pay to performance is a key solution currently being discussed. Understanding how to link pay to performance, creating an appropriate compensation philosophy, and knowing what types of incentive pay are most effective for which groups of employees are critical to the successful incentive and merit pay programs.

Becoming a Mediator: The Business Plan

In this innovative and unique one day program, we explore the nature of self-employment and discuss the development of your practice, with the goal of helping you to build a business plan that will successfully launch or effectively enhance your career as an ADR neutral.

2-day workshop New York, NY

Basic Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table.

ONLINE Workshop

Basic Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table.

1-day workshop Buffalo, NYSee more dates and locations

Agreement Writing

Learn Labor Agreement Writing Skills with This Two-Day Workshop Led by Cornell ILR Experts in NYC. Register Now.

 

2-day workshop New York, NY

Affirmative Action Programs

Develop current and essential knowledge of affirmative action legal requirements and plans for government contractors – or employers who voluntarily establish affirmative action initiatives. Learn from an extensive case study and panel of experts.

2-day workshop New York, NYSee more dates and locations

Advanced Employee Internal Investigations: Part II

Part II: Through extensive practice, gain advanced skills for handling complex employee investigations, such as serious policy violations, EEO and compliance. Topics include: thorough investigation methods, strategies for avoiding common errors and the necessary steps for creating and implementing outcomes. Required: CO231

2-day workshop New York, NYSee more dates and locations

Advanced Diversity and Inclusion Strategies

Enhance D&I strategies’ relevance, vibrancy, effectiveness and connection to organizational vision and goals. This workshop introduces D&I professionals to a unique assessment tool and a step-by-step strategic approach. Upgrade, relaunch or initiate a sustainable D&I process that links to—and reinforces—an organization’s strategic business objectives, mission and marketplace to ensure long-term culture change.

2-day workshop New York, NY

Advanced Collective Bargaining

The primary focus of this course is to build the practical skills needed in collective bargaining today through role plays and mock bargaining. The textbook for this course provides background and an introduction to collective bargaining and industrial relations.

ONLINE Credit Course

ACA and Wellness Programs: At Odds With EEO Laws and Collective Bargaining Agreements?

Affordable Care Act regulations encourage employers to implement Wellness Programs (e.g., smoking cessation, weight loss, etc.) with assumed resulting reductions in coverage costs.  Are these savings real?  There also are legal implications, including possible disparate impact discrimination under Title VII, ADA, GINA, as well as HIPAA issues. Does this conflict with collective bargaining agreements? Panelists discuss issues facing employers, unions, benefit plans, and workers.

ONLINE Webinar Take this self-paced webinar at your convenience