Negotiation Skills (online) (OLLB114)
This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table.
- The bargaining process, timing and procedures
- Bargaining techniques, strategies and tactics
- Maximizing effectiveness of the bargaining committee
- Reading the other side; articulating the members’ needs; using the caucus
- Identifying the employer’s pressure points
- Coordinating table tactics with membership support activities
Approach and Features
This asynchronous online workshop utilizes role plays, group discussions and a mock bargaining. Participants can access the website 24 hours a day seven days a week for twenty one days when it is convenient for them. Participants do not have to be online on a specific date or time. Participants must log in on at least 6 different days over the three weeks to allow interaction with others in the workshop.
Benefits to You and Your Organization
Participants are given a variety of negotiating scenarios and learn various bargaining styles and strategies. Participants benefit from observing numerous bargaining styles and negotiate with participants from various unions and sectors. Participants can build their confidence and skill level in a safe environment and gain feedback on their approach.
This workshop is part of the four-course Labor Leadership Skills Certificate Program, that also includes Costing Out a Contract, Basic Negotiation Skills, Steward Training and Effective Communication. Sign up for all four courses at a discounted rate of $597 (a $796 value) to earn your Labor Leadership Skills Certificate →
Arthur C. Wheaton Jr.
Arthur Wheaton is an industry education specialist based in the Cornell University ILR School office in Buffalo, New York. He is a former AFSCME union steward and local union executive board member. Art has more than 15 years experience as a labor educator teaching collective bargaining, negotiations, and conflict resolution for unions and management. He also has extensive expertise in international labor union and management research and is a resource person of the ILO and the European Foundation Living and Working Conditions. Art has a master’s degree in Labor Relations and Human Resources.