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Given the legislative and general legal requirements involved in conducting workplace investigations, it is critical for investigators to understand the necessary components and techniques to ensure a balanced and thorough result. This interactive workshop provides valuable information and practical skills on how to conduct workplace investigations effectively and fairly.
Topics include:
- How to prepare for investigations
- The legislative and general legal requirements to investigate
- Key steps for conducting a thorough investigation
- The requirement to remain neutral
- How to conduct interviews
- What questions to ask and how to ask them
- The order of interviews
- The do’s and don’ts of investigations
- The role of union representatives in the interview process
- Techniques for authenticating and determining the admissibility of evidence. This also includes how to evaluate certain types of evidence.
- How to make credibility assessments
- How to deal with unanticipated issues
- Decision making
- The basics of report writing
- How investigations may surface in court cases or arbitrations
- How you can avoid scrutiny with respect to your investigations
Special Features
Mock fact patterns and interviews will be used to demonstrate effective interviewing techniques
Who Will Benefit
Labour relations or human resources specialists, in-house compliance personnel, in-house investigators and in-house counsel