Investigation Tools and Techniques


A full and fair investigation of alleged misconduct is a critical component of due process. This interactive workshop provides valuable information on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. This workshop will cover:

  • Analysis and investigation of major disciplinary offenses
  • Practical techniques for conducting investigatory interviews
  • How an arbitrator scrutinizes your investigation

Key Topics

  • Analyzing the standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer's investigation
  • Key steps for conducting a thorough investigation
  • Techniques for authenticating evidence
  • Conducting interviews of management and rank-and-file employees
  • The effect of a concurrent criminal proceeding on your investigation
  • How other legal concerns, including workplace privacy laws, affect the investigation
  • Case study practice

Who Will Benefit

Labor relations, human resource, and operations professionals who investigate complex or serious matters in a unionized environment


Effective Discipline or equivalent knowledge

Open enrollment workshops can be taken individually or as part of a certificate in Contract Administration Studies or Collective Bargaining Studies. They are also available as Labor Relations Customized Programs for your organization.