Building Successful Teams and Team Leaders (LD314)

Build awareness and skill in the areas of team dynamics, group problem-solving, and group decision-making. The structural and behavioral dimensions of building and leading an effective work team or task force are fully explored. Participants will practice applying leadership skills needed to establish alignment and collaboration amongst members especially suited to self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal performance levels. Participants will develop insights into:

    • Critical elements of high performing work teams
    • The phases of the team "life cycle" and creating an environment of continued team development
    • Types of work teams and the needs to accommodate individual differences
    • Functional team roles and behavioral characteristics necessary to perform effectively in each role
    • Understanding individual differences when delegating and distributing work tasks
    • Enabling more effective work relationships through successful communication
    • Facilitation techniques to lead an effective team and create true synergy

    Key Topics

    • Principles of team work and empowering team members
    • Benefits and downsides of team development
    • Team variations and the individual and team needs to accommodate differences
    • Core competencies for team leaders
    • Challenges and issues team leaders face when managing work groups
    • The five dysfunctions of a team
    • Elements of a “well-balanced” team
    • Differences between supervising and leading
    • Establishing and aligning a shared team vision
    • Group decision-making framework
    • Collaborative problem solving process
    • Successful communication tools and techniques
    • Giving and receiving individual and group feedback
    • Dealing with difficult situations and managing conflict
    • Targeted development activities for “life cycle” phases
    • Team-building facilitation exercises

      Who Will Benefit

      Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more "facilitative" leadership strategies; this includes managers, supervisors, group leaders, team leaders, project leaders, and facilitators who work with others in these types of position.

      Related Workshops

      See more workshops on Leadership Development.


      Lisa Csencsits

      Associate Director, Human Capital Development

      Lisa Csencsits, Associate Director in Human Capital Development at Cornell University, ILR, is responsible for the design, development and delivery of customized learning and capability development programs. Ms. Csencsits, as an Organizational Development Practitioner, leverages her experience working with large privately and publicly held companies, as well as her research and educational expertise to provide programs grounded in theory with practical solutions to enhance participant learning and professional development. Ms. Csencsits's expertise includes implementing effective, innovative and sustainable interventions to enhance organizational performance, individual and team development. Lisa's work has included establishing talent management processes for greater efficiency and results, delivering learning programs aimed at building strategic leadership, working alongside management and leaders to identify and define the necessary capabilities needed to perform effectively in their functions and creating unique career development opportunities to support both organizational needs and employee growth. Over the years, Lisa has also been actively involved in partnering to present and publish research in the field of Industrial/Organizational Psychology. Lisa holds a B.A. In Psychology from Adelphi University and a M.A. in Industrial/Organizational Psychology from Hofstra University.

      16 East 34th Street, 6th Floor
      New York, NY 10016
      United States

      Schedule customized delivery to your organization

      RequestBuilding Successful Teams and Team Leaders

      Sign-up to be notified when this course is offered.