Building Successful Teams and Team Leaders (LD314)

Build awareness and skill in the areas of team dynamics, group problem-solving and group decision-making. Learn the structural and behavioral dimensions of building and leading an effective team. Practice applying leadership skills needed to establish alignment and collaboration amongst members especially suited to self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal performance levels.

Key Outcomes

Develop insight into:

    • Critical elements of high-performing work teams
    • The phases of the team "life cycle" and creating an environment of continued team development
    • Types of work teams and the needs to accommodate individual differences
    • Functional team roles and behavioral characteristics necessary to perform effectively in each role
    • Understanding individual differences when delegating and distributing tasks
    • Communication practices enabling successful, more effective work relationships
    • Facilitation techniques to lead an effective team and create true synergy

    Approach and Features

    This two-day workshop is for managers and leaders who are attempting to create higher levels of employee involvement through less directive, more facilitative leadership strategies. This workshop empowers participants to collaborate with each other through a series of assessments, group discussions, and leadership evaluations.

    • Principles of teamwork and empowering team members
    • Benefits and downsides of team development
    • Core competencies for team leaders
    • Challenges and issues team leaders face when managing work groups
    • The five dysfunctions of a team
    • Differences between supervising and leading
    • Establishing and aligning a shared team vision
    • Group decision-making framework
    • Collaborative problem solving process
    • Successful communication tools and techniques
    • Giving and receiving individual and group feedback
    • Dealing with difficult situations and managing

      Who Will Benefit

      Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more "facilitative" leadership strategies; this includes managers, supervisors, group leaders, team leaders, project leaders, and facilitators who work with others in these types of position.

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      Lisa Csencsits

      Associate Director, Executive Education

      Lisa Csencsits, Associate Director for Executive Education at Cornell University, ILR, is responsible for the design, development and delivery of customized learning and capability development programs. Ms. Csencsits, as an Organizational Development Practitioner, leverages her experience working with large privately and publicly held companies, as well as her research and educational expertise to provide programs grounded in theory with practical solutions to enhance participant learning and professional development. Ms. Csencsits's expertise includes implementing effective, innovative and sustainable interventions to enhance organizational performance, individual and team development. Lisa's work has included establishing talent management processes for greater efficiency and results, delivering learning programs aimed at building strategic leadership, working alongside management and leaders to identify and define the necessary capabilities needed to perform effectively in their functions and creating unique career development opportunities to support both organizational needs and employee growth. Over the years, Lisa has also been actively involved in partnering to present and publish research in the field of Industrial/Organizational Psychology. Lisa holds a B.A. In Psychology from Adelphi University and a M.A. in Industrial/Organizational Psychology from Hofstra University.


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