Coaching for Performance and Potential (LD305)

Establish an engaging coaching relationship to improve performance and grow talent by encouraging your team to perform at its best. Gain an understanding of when coaching is needed and practice using a coaching model to facilitate an effective coaching conversation. Review various theories for changing behavior and applying different strategies. Examine important coaching elements such as setting clear and actionable goals, formulating a development plan, and dealing with conversational conflict.

Key Outcomes

  • Clarify differences in the various roles a manager plays with staff members and define what coaching is and isn’t
  • Identify different approaches (directive, coaching) that are needed when motivation and/or performance declines or increases
  • Differentiate when to use coaching and when to move to performance improvement plans
  • Apply the right coaching approach to individuals at various motivation and performance levels
  • Identify a coaching model that provides a structure for either one or a series of coaching conversations
  • Demonstrate setting clear, actionable SMART goals—stretch but achievable
  • Assess and improve personal capability in foundational coaching skills
  • Formulate a development plan to focus coaching conversations, reinforce commitment to change and follow up in the moment coaching opportunities

Approach and Features

This interactive two-day workshop serves as a space to identify, develop and practice coaching skills with a seasoned instructor as well as peers. Topics covered in this workshop include:

  • Establishing an engaging coaching relationship to improve performance and grow teams
  • Understanding when coaching is needed
  • Using coaching models to facilitate an effective coaching conversation
  • Reviewing various theories for changing behavior and applying different strategies
  • Examining important coaching elements, such as setting clear and actionable goals, formulating a development plan and dealing with conversational conflict

Related Workshops

See more workshops on Leadership Development.

See more workshops on Human Resources.


Joanne Z. Killmeyer

joanne killmeyer, change management, cornell ilr, human capital development, hcd

Joanne Killmeyer Ed.S., M.B.A., B.C.C. brings a well-blended background of practical business experience and academic credentials to the development and training she provides her clients. Her experience, in leadership development (Heading NAFTA Talent Management, Organization Development & Training Groups) and in sales (Sales & District Sales Manager), helps her understand line management’s challenges of working in the current business environment. Her grounding in the real world of line managers who use HR programs and systems to achieve measurable results is apparent in her practical approach.

Her extensive 25 plus years of work experience in the pharmaceutical (Ciba-Geigy, currently Novartis) and chemical industries (Ciba Specialty Chemicals, currently BASF) has expanded since she founded possibilities & solutions, LLC over 10 years ago. Her clients are from the financial, banking, technology, healthcare, entertainment, consumer, insurance, service and legal industries. Joanne has taught the Coaching Certificate Program at NYU, School of Continuing and Professional Studies for over 5 years.

Joanne’s proven ability and passion are working with clients in these particular areas:

  • coaching leaders to enhance potential and/or performance
  • facilitating interactive training workshops that focus leaders on applying new learnings (skills, perspectives, approaches) to their work
  • increasing team effectiveness
  • succession planning design, implementation and calibration
  • mentoring and coaching other coaches in finding their voice, starting their business or taking their business and skills to the next level.

She has implemented change strategies with leadership teams using: organizational diagnosis and workshops, executive retreats, 360 feedback, and developing a coaching culture.

Joanne is a Board Certified Coach (B.C.C.) through the Center for Credentialing and Education. She designed and teaches the NYU Executive and Life Coaching Certificate Program Summer Intensive. She also is an adjunct professor at The New School, teaching Executive Coaching as part of the Leadership and Change MS degree program. She has completed her doctorate (Ed.S.) in Executive Leadership in HRD at George Washington University, earned an M.B.A. from Fordham University and a B.A. degree in Psychology and Sociology from SUNY, Oneonta.


Schedule customized delivery of this program to your organization

RequestCoaching for Performance and Potential

Sign-up to be notified when this course is offered.