Today's modern workplace is disrupted by demographic shifts, the digital revolution, an onslaught of AI and other data-driven decision making, and disintermediation of the value chain. Learn how HR leaders make sense of all these changes, how the HR organization is enabled to support the organizational transformation, and how HR helps to build capabilities that create an organizational culture where both the hard (business performance, revenue, ROI, EBITDA, etc.) and soft (engagement, experience, brand, etc.) sides of the equation are addressed.
In this course, we will understand the changing nature work and information flow within organizations; physical and digital workplace integrations, worker-centered design requiring a differentiated employee experience, technologies that are enabling digital workplace design and decision support; impact on HR's role and processes; implications of working in a digital workplace, and analytics techniques that measurements to create a continuous listening culture.
In response to today's societal concerns, the course also addresses protecting people and information, the responsibility and opportunity HR has to become the guardian of new tech adoption, and practical steps to implement employee-centered workplace decisions that are made based on analytics and design thinking.
Get Cornell ILR associate professor of human resources John Hausknecht's perspective on the future and benefits of HR Analytics in the article HR Analytics: Putting Data to Work.
Key Outcomes
- Thinking through the employee experience
- Understanding different methods to identify key business drivers
- Translating drivers into metrics
- Assessing the right data to better influence leaders for faster results and more actionable outcomes
- Creating insights and presenting data in a visual and impactful manner
Approach and Features
- A highly interactive two-day workshop
- Practice application of concepts with data sets for hands-on experience
- Group exercise with an emphasis on business partnering and strategic alignment
- Presentation of insights and practiced communication of analytical results
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