Inclusive Diversity and Inclusion Talent Management (DV227)

While most organizations establish talent management goals to ensure that they attract and retain employees who represent diverse groups, many fall short of these goals. This workshop offers a fresh perspective that reframes talent management by examining processes and practices for recruiting, on-boarding and engaging employees, through an inclusive lens.

This workshop offers:

  • A systemic approach to talent management
  • A broadened view of recruitment and retention
  • A paradigm shift of the on-boarding process as a lever for engagement

Key Outcomes

Examine and discuss:

  • Talent management, including a focus on strategy and organizational culture
  • A systemic approach to recruiting, on-boarding and retention
  • Tools for identifying organizational talent gaps and gains
  • Methods to connect recruiting to business goals
  • Strategies for impacting employee engagement through a systemic on-boarding process

Approach and Features

This two-day workshop features interactive exercises, a simulation case study as well as the development of an application learning plan to reinforce and apply key concepts. Participants engage in robust discussions that challenge current thinking about recruitment and retention. Networking opportunities are provided as participants from diverse industries, sectors and organizations share challenges, insights and best practices.

Key Topics

  • The importances of organizational culture in driving the success of the talent management strategy
  • Challenges and opportunities of recruiting and retention
  • Business drivers for talent management
  • The impact and influence of unconscious bias on talent management decision-making
  • Aligning business strategy, talent management strategy and D&I strategy
  • Emerging trends in recruitment and on-boarding
  • Identifying talent gaps and gains
  • Examining and advancing performance management, mentoring, succession planning, coaching and also systems, policies, processes and practices that influence recruitment, retention and on-boarding
  • Developing a balanced approach to quantitative and qualitative measurement

Who Will Benefit

D&I leaders and practitioners, HR leaders and practitioners and middle managers who want to broaden their perspectives on talent management as they identify and understand the impact of contemporary challenges and opportunities in the current business environment.

Related Workshops

See more workshops on Diversity and Inclusion.


Lolita Chandler

Lolita Chandler, President of The Chandler Group, combines her many years of experience promoting diversity and multiculturalism in education and business, to offer coaching and consulting services in the areas of Culture and Multiculturalism, and also Diversity and Inclusion to business, education and not-for-profit organizations.

The first twenty years of her professional life were spent as an educator in the New York City Public Schools where she worked as a classroom teacher, administrator and curriculum writer, and later as an Instructor in the School of Education at Brooklyn College, City University of New York.

After a successful career in education, Lolita changed careers and entered the educational publishing industry. She joined Macmillan Publishing Company, working as a sales representative in order to understand the business, and later as a National Consultant, Vice President of Marketing and Vice President of Training and Staff development and Vice President of Urban Marketing. She also became licensed as a sales trainer, certified by Carew International.

While at Macmillan Publishing Company she made significant contributions to the development of the publication, "Reflecting Diversity: Multicultural Guidelines for Educational Publishing Professionals" published by Macmillan-McGraw Hill School Division. This publication provided guidelines for those developing and those evaluating instructional materials to examine such issues as sexism, racism, objectionable stereotypes, historical distortions and contextual invisibility in the content of materials.

Lolita was later promoted to a corporate position as Vice President of Diversity for The McGraw-Hill Companies. She also worked at Avon Products, Inc. as Director of Diversity.

Judy Clark

Judy Clark, Vice President and Inclusion Advisor for Diversity and Inclusion (D&I) at PNC Financial Services.  In this role, she manages the implementation of programs that support regional diversity strategies across the footprint through collaborative market D&I councils, facilitates employee focus groups, leads the corporate D&I Partner Roundtable and manages strategic projects across Human Resources with a diverse lens.

Judy joined PNC through the National City Bank acquisition, where she managed the enterprise-wide intranet application, including communications, governance and relationships with line of business owners. Earlier experience includes over ten years of teaching and consulting, with a focus on communications solutions.

Judy holds a Bachelor of Arts degree in Business Administration from Baldwin Wallace College, an Associate Degree in Graphic Design from Lakeland Community College, is a certified Project Management Professional (PMP) and a Cornell University Certified Diversity Professional / Advanced Practitioner (CCDP/AP).


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