Managing Organizational Conflict
- Understand analytical frameworks and skills required in managing organizational conflicts
- Develop a foundation in negotiation, cross cultural communications and conflict resolution
- Train for difficult conversations and conflict management facilitation through simulations
Conflict in the workplace can be a symptom of unresolved problems or faulty systems, but managed well, conflict can also be a source of creativity and innovation. This certificate series will equip you with the analytical frameworks and skills to play a productive role in managing your organization’s conflicts.
Each workshop uses realistic workplace scenarios to challenge you to diagnose the sources, levels, and dimensions of conflicts, determine how to best address each type of conflict, and practice the skills necessary to play a variety of roles in conflict management.
This certificate program has no prerequisites.
Learn the Fundamentals of Negotiating with this Two-Day Workshop Led by Cornell ILR Experts in NYC. Register Now.Learn More
This program provides a unique and detailed examination of the role that culture plays in conflict and conflict resolution. Participants will analyze and attempt to resolve complex cross-cultural issues in this intensive hands-on workshop.Learn More
Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.Learn More
Created for supervisors, managers, human resource directors and other professionals responsible for managing employee relations, participants gain critical skills for managing difficult conversations to constructively resolve employee disputes.Learn More