- Explore strategic decision making and work delegation
- Examine diverse approaches for leading employees to achieve business results
- Develop coaching and change skills to drive workforce productivity
Maximize Your Leadership Potential
Come to embody the very competencies you seek to instill in others by exploring your strengths and areas for development in managing others. Learn to think strategically when making decisions and delegating work.
This certificate presents relevant issues and topics that new and experienced leaders are facing in today's business environment.
Examine approaches for leading individuals with different styles and diverse capabilities to achieve business results. Put theory into practice with the help of case study work, self-assessments, simulations, classroom activities and action planning.
New or experienced managers who need to learn or refresh their knowledge and skills in the basic components required to successfully manage others.
Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more facilitative leadership strategies. This includes managers, supervisors, group leaders, team leaders, project leaders and facilitators who work with others.
Learn how to master critical communication and management skills to effectively lead employees, establish priorities, and delegate responsibilities. Add value to your organization by being clear about the results you want to achieve, the environment you want to create, and how you will develop talent. Become an effective leader with the ability to build relationships, gain the commitment of others, and manage workplace communications.See course description, find available dates, and register
Emotional Intelligence (EI), which is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment, is a better predictor of success than IQ. Measure your current EI level and receive coaching to improve it. Then learn to use your EI toUse EI to make pivotal decisions, plan projects and initiatives, solve problems, interact with clientsothers, set performance expectations, communicate feedback and interact with colleagues of all levelssolve problems, and achieve higher performance. Develop and enhance EI competencies to achieve higher performance.See course description, find available dates, and register
Build skills for an engaging coaching relationship that nurtures talent and improves team performance. Establish an understanding of when coaching is needed and practice using a coaching model that facilitates effective coaching conversations. Review theories for changing behavior, examine imperative coaching elements, and formulate a successful development plan.See course description, find available dates, and register
Build awareness and skill in the areas of team dynamics, group problem solving and decision making. Explore the structural and behavioral dimensions of building and leading an effective team. Learn techniques suited for self-directed work teams, interdepartmental project teams and other group situations where combined efforts are needed to reach optimal performance levels.See course description, find available dates, and register
Learn to embrace what can sometimes feel like chaos, and turn change into opportunity. Understand change and its impact on teams and organizations; recognize your strengths and challenges in managing change and leverage effective change tools to become a better leader. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.See course description, find available dates, and register
Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.See course description, find available dates, and register