Working Conference II: Mobilizing Front-Line Staff to Improve Patient Care & Build Stronger Unions
Agenda
January 12-13, 2009
Cornell University Conference Center
16 East 34th Street - 6th floor
New York, NY
Objectives:
- To deepen the exchange of ideas and strategies being used to mobilize front-line staff to improve the quality, safety, and efficiency of patient care.
- To examine methods for documenting and measuring results.
- To examine approaches unions are using to develop the capacity to lead and champion quality improvement work, and
- To decide on the next phase for this union learning collaborative.
Monday, January 12
12:00–1:00pm - Lunch
1:00-5:00pm
I. Welcome and Introductions
II. How do we build the union's capacity to initiate, make, sustain, and spread improvements in the quality and efficiency of patient care?
6:00 – 8:00pm - Reception and Dinner
Tuesday, January 13
8:30-9:00am - Continental Breakfast
9:00am-12:00 Noon
III. How do we measure, track, and document improvements in the quality and efficiency of patient care?
12:00 Noon-1:00pm - Lunch
1:00pm-3:00pm
IV. Where do we go from here?
3:00pm - Adjourn