Management Programs

What They're Saying About ILR

"I very much valued the interactive exercises, scenarios, and rich reference binders that I received through workshops in Cornell's Human Resources Studies Certificate Program. I strongly believe, though, that it's the institution's complement of professionals who represent the true worth of my learning experience. Each Cornell representative I met was knowledgeable, motivating, and approachable, and this applies equally to the instructors and all their colleagues who collectively promoted a nurturing environment. Every time I see my certificate, I am reminded of those top-class individuals."

— David Cartalla, Senior Human Resources Generalist, PR Newswire


"I want to commend you on the quality program you provide to the HR community. I am pursuing the certificate program for Collective Bargaining and am impressed with the content of the programs, as well as the knowledge and professionalism exhibited by instructors."

— Susan Parisen, PHR, Director, Human Resources, Survivor Technologies, Inc.


"Cornell is well respected in the field of labor relations. Earning a Cornell certificate in Collective Bargaining adds a certain amount of credibility to my knowledge and expertise in the field. A person can trust the quality and caliber of the program."

— Charles E. Smith, HR Consultant, The Clorox Company


"Attending these workshops provided a valuable insight and hands-on experience into the mechanics of labor negotiations. I feel much better prepared to be at the negotiations table."

— Adam Nightingale, Director, Human Resources, Olean and Wellsville Operations, Dresser-Rand Company


"The quality of the Contract Administration Studies Certificate far exceeded my expectations. Each class provides the perfect blend of theory, best practice, and legal insight that enables me to conduct sound Labor Relations within my organization."

— Roger Arnell, Human Resources Manager, Fisher Scientific


"The Organizational Change classes have really changed the way I think about implementing changes and all the elements that should be involved in the change process. The classes have also given me tools that I can use to plan and measure change without waiting several years to determine if we did it right."

— Willie Johnson, Human Resources Manager, Duracell


"Had I read this book twenty years ago [Get Them on Your Side], it would have saved me a lot of headaches and a lot of trouble. This book does a great job is laying out the specific steps that one has to follow in order to succeed in organizations."

—Shirley Taylor, Executive Director. Harlem Legal Services, Inc.


"Get Them on Your Side effectively outlines the frameworks, spectrum of approaches, coalition requirements, and personal credibility that managers at all levels must master as leaders of change."

— John D. Hofmeister, President, Corporate Affairs and Human Resources, Shell Oil Company


"Lear Corporation recognizes that focusing on diversity and looking for ways to achieve an inclusive environment makes good business sense. Cornell's certification program has given me a broader outlook on diversity and reinforced the importance of respect and reciprocity in business. Understanding the foundational aspects of diversity has allowed me to approach this endeavor from a sound business perspective. It gave me exposure to the key areas where a focus on diversity has the greatest impact on the business metrics.

The CCDP program has enhanced my ability to not only develop aspects of our initiative, but to effectively communicate to our team the diversity link to our business strategy. Having the diversity management certification affords a level of credibility that only a few diversity professionals possess."

— Marina Williams, CCDP, Director, Office of Diversity, Lear Corporation


"I am most appreciative to complete both certificate programs in Contract Administration and Collective Bargaining. The Cornell staff in the Buffalo, Ithaca, and New York City locations made every effort to be helpful and courteous, the workshop materials are great resource tools for the future, and the faculty are sophisticated and knowledgeable."

— Cheryl Fishbaugh, Human Resources Specialist, Hilton Central School District


"Cornell's Advanced HR Studies Certificate program provided me with a unique opportunity to further explore complex HR issues and scenarios that challenge us everyday - common issues which require more that just common solutions. Cornell provided me with a forum to dialogue and share knowledge with other seasoned professionals and experts in the field around hot HR issues and topics. While theory was presented to provide the framework, relevant and practical applications were provided to make it real. I gained not only new insights and strategies but tools that were easily transferred to the workplace. The program allowed me an opportunity to leverage my experience and knowledge in a way that can help make a difference in my organization - providing HR solutions and strategies to ensure we are in exceptional company in extraordinary times. A thought-provoking and compelling program!"

— Deborah Scerbo, Vice President, Human Resources, American Re-Insurance Company


"The Organizational Change certificate program has helped me updated my skill set and make sure that the efforts of my daily work are constantly incorporated into ongoing organizational change and improvement processes. I found the classes offered to be personally and professionally inspiring. Both the course materials and tools shared and the professional contacts I identified will help me sustain the lessons I learned and make sure I can continue to use these new skills to maximize the success of our ongoing change efforts."

— Mhora Newsom-Stewart, Ph.D., Principal, Step Ahead Education and Management Consulting


"I found Get Them on Your Side surprisingly reflective of the things I do as a fire officer on the frontline and as president of a union. Finally, someone has written a logical step-by-step book that navigates the reader through the process of attaining success."

— Peter Gorman, President, Uniformed Fire Officers Association, New York City


"For anyone who has ever seen a great idea slip away into the organizational void, the lessons offered here will help you to actually get those ideas implemented."

— Martha E. Sherman, Vice President, Human Resources, J.P. Morgan Chase & Company


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