Management Programs

16 E. 34th Street, 866-470-1922

Contract Administration Studies Certificate

Managing staff and operations within the confines of a collective bargaining agreement requires a full understanding of contract terms, legal principles, and grievance procedures.

At least six workshops (4 core and 2 electives) totaling 60 units are required to complete this certificate.

Core Curriculum Units
Labor Relations Law* 12
Contract Language: Working Within It; Making It Work for You* 6
Effective Discipline for a Unionized Environment 12
Increasing Effectiveness in Arbitration 18
Electives (12 units) Units
Effective Grievance Handling: From Step One to Arbitration 6
Investigation Tools and Techniques 6
Labor-Management Strategies for Organizational Change** 6

*Labor Relations Law and Contract Language can be applied to both Labor Relations certificates.

**Labor-Management Strategies for Organizational Change may be applied to one certificate only.

ILR School, 309 Ives Hall, Cornell University, Ithaca, NY 14853
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