Management Programs

Contract Administration Studies Certificate

Managing staff and operations within the confines of a collective bargaining agreement requires a full understanding of contract terms, legal principles, and grievance procedures.

At least six workshops (4 core and 2 electives) totaling 60 units are required to complete this certificate.

Core CurriculumUnits
Effective Discipline 12
Contract Language 6
Increasing Effectiveness in Arbitration 18
Labor Relations Law*
  or Public Sector Labor Relations Law in New York State*
12
12
Electives (12 units)Units
Investigation Tools and Techniques 6
Effective Grievance Handling: From Step One to Arbitration 6
Labor-Management Strategies for Organizational Change**6

*"Labor Relations Law," "Public Sector Labor Relations Law," and "Contract Language" can be applied to both Labor Relations certificates.

**"Labor Management Strategies for Organizational Change" may be applied to one certificate only.

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