HR Dispute Management and Resolution Certificate
This certificate gives you a core foundation in human resources and the advanced skills you need to manage and resolve employee issues or complaints effectively.
You will need to complete seven to eight workshops from the core curriculum to total 78 units.
| Core Curriculum | Units |
|---|---|
| Human Resources and the Law (recommend taking first) | 18 |
| OR | |
| Introduction to HR Law AND Harassment Prevention | 6 6 |
| Building & Managing Employee Relations OR Advanced Issues in Employee Relations | 12 12 |
| Dynamics of Handling Employee Complaints and Concerns* | 12 |
| Advanced Dynamics of Handling Complaints and Concerns | 12 |
| Resolving Conflict | 12 |
| Power of Listening | 12 |
| ADR: Conflict Coaching | 6 |
*"The Dynamics of Handling EEO Complaints" may be substituted.
