HR Complaints and Internal Investigations Certificate
This certificate gives you a core foundation in human resources and the advanced skills you need to manage and resolve employee issues or complaints effectively.
You will need to complete seven to eight workshops from the core curriculum to total 78 units.
| Core Curriculum | Units |
|---|---|
| Human Resources and the Law (recommend taking first) | 18 |
| Employee Complaints and Internal Investigations | 12 |
| Advanced Employee Complaint Handling | 12 |
| Resolving Conflict | 12 |
| Conflict Resolution: Coaching and Facilitation | 6 |
| Power of Listening | 12 |
*HR and the Law is the only workshop double counted from HR Certificates.
Required workshops that are not double counted can be replaced with: EEO Internal, External & ADR Procedures, Harassment Prevention, Diversity Awareness. Note: If all of these workshops have been taken contact Susan W. Brecher, Director, at swb6@cornell.edu.