Management Programs

16 E. 34th Street, 866-470-1922

EEO Complaints and Internal Investigations Certificate

This very complex area of EEO expertise requires knowledge of policies and laws, a defined process for conducting investigations combined with investigatory internal communications and conflict resolution skills.

This certificate requires at six workshops totaling 72 units.

Core Curriculum Units
The Law of EEO* (recommend taking first) 18
EEO Complaints and Internal Investigations 12
Advanced Employee Complaint Handling 12
Writing Effective EEO Investigative Reports 12
Power of Listening 12
Conflict Resolution: Coaching and Facilitation 6

*Law of EEO is the only workshop double counted from EEO/AA Certificates. 

**Required workshops that are not double counted can be replaced with EEO Internal, External & ADR Procedures, Harassment Prevention, Difficult Issues in Harassment/Retaliation, Diversity Awareness, Advanced EEO Law. Note: If all of these courses have been taken, contact Susan W. Brecher, Director at swb6@cornell.edu

For an Advanced EEO/HR Certificate and Certification, view details online or e-mail Susan W. Brecher, Director, at swb6@cornell.edu.

ILR School, 309 Ives Hall, Cornell University, Ithaca, NY 14853
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