Management Programs

Questions about 
EEO Certificates?

Susan Brecher
Director
212-340-2872
swb6@cornell.edu

Sherrie Morales
Program Coordinator
212-340-2868
sm92@cornell.edu

EEO Complaint Handling Certificate

Combining knowledge of policies and laws, key communications, and conflict resolution skills, and a step-by-step approach will give the expertise to handle EEO complaints effectively.

This certificate requires at least six workshops (four core and two to three electives) totaling 72 units.

Core Curriculum Units
The Law of EEO (recommend taking first) 18
The Dynamics of Handling EEO Complaints* 12
Advanced Dynamics of Handling Employee Complaints and Concerns 12
ADR: Conflict Coaching 6
Electives (24 Units) Units
Writing Effective EEO Investigative Reports 12
Power of Listening 12
Resolving Conflict 12
Harassment Prevention 6

*"The Dynamics of Handling Employee Complaints and Concerns" may be substituted.

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