Management Programs

We all have ideas that could make our jobs more efficient and make our efforts more productive. But we just can't get our boss to hear us out or give our ideas a chance. How can we get more involved, contribute positive ideas and change, and be recognized for more than just accomplishing our assignments?

"Managing Up" is not about telling your superiors what to do. Rather, it's about learning the skills needed to meet your organization's goals and make recognized and valued contributions. It's about learning to create an open exchange of ideas between your supervisor and yourself to yield measurable results.

You will also learn how to foster relationships and work in non-traditional ways that allow your support team members to contribute even more to achieving your team's goals. Adding "Managing Up" to your skill set means that you must understand and dismantle the barriers that prevent your own staff from managing up. By doing so, you will create a work relationship that encourages a higher level of personal investment from your team members, increasing their satisfaction and productivity. In this one-day workshop, you will learn how to:

• Understand the advantages of managing up as both a manager and an employee
• Build confidence in approaching your manager
• Create an environment that encourages managing up from your support team
• Take a central role as both team member and leader

Key Topics

• Expanding your role in the organization
• Understanding what does make a difference to your superiors
• Developing the confidence to manage up
• How to say "no" while maintaining a positive relationship
• Identifying and defusing barriers to working together
• Communication techniques to get the message through
• Effectively responding to requests with the needed information and clarity
• Action plans to change "the way we do things"

Who Will Benefit

Individuals who want to learn effective techniques to communicate their ideas to superiors and decisions makers; supervisors and managers who want to tap into the expertise and creativity of their staff for process improvement suggestions and increased productivity ideas

Instructor

Anthony Panos