Management Programs

Experienced human resource professionals and managers frequently encounter complex and potentially high-risk situations related to a variety of employee relations issues. This two-day workshop will help cultivate skills, confidence, and expertise in dealing with an array of challenging and realistic workplace circumstances. Specifically, this workshop will provide opportunities to interactively explore:

• How to position yourself as a strategic partner in resolving complex employee relations issues that impact organizational performance
• How to turn managers into effective employee relations problem-solvers and partners
• How senior HR managers can determine when legal intervention may be required

Key Topics

• Coaching managers to more effectively manage high-performing employees who consistently demonstrate one serious performance issue
• Collaborating with managers to assist them in focusing on performance issues without being influenced by employees' personal circumstances
• Working with managers on dealing more effectively with strong negative employee reactions to direction or feedback
• Addressing managers' behavior that is inappropriate and potentially high-risk

Who Will Benefit

Typical attendees are HR generalists, managers, or directors with at least five years of full-time experience addressing and resolving employee relations issues.

Prerequisite

Building and Managing Employee Relations (classroom or online).

Instructors

Susan W. Brecher, Mary Rudder D'Amato