Like regions and countries, organizations and business units develop their own cultures built around a simple definition: "How we do things around here." Culture is built on profound, unconscious agreements, and working effectively with cultures requires content, distinctions, sensitivity, and skill. Without these, culture shock can become debilitating to the individual and the organization.
This workshop will help managers:
-
Direct and change their cultures to meet organizational expectations
-
Develop a means to understand cultural cues
-
Build action plans that the culture will support
-
Framework: the elements of culture
-
Individual vs. collective priorities
-
Hierarchy and status
-
Relationships vs. productivity
-
Practicality vs. idealism
-
Change vs. stability
-
Where to look for cultural cues
-
Meetings, events, business communications, etc.
-
Leadership styles
-
Recognition and reward systems
-
Impact of other cultures
-
Vision, mission, and value statements and their relationship to behaviors
-
Identifying and working with a culture
-
Developing culture-revealing conversation techniques
-
Realizing your cultural profile and position in the framework
-
Introducing flexibility to an entrenched culture
-
Moving cultural barriers to achieving your goals
Managers who want to understand the unwritten policies of their business units so they can be more productive within them and introduce change to them
Steven Hart
