The future of successful organizations is often determined by the quality and impact of the decisions made by their leaders and professionals. Understanding how best to solve problems and make decisions is essential. The skills needed to accomplish this involve learning to find the "real problem," separating symptoms from causes, and implementing sound, creative decisions to enhance the positive impact of the outcome. This workshop will examine:
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The overall process for making decisions & solving problems
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Identifying the root cause of the problem
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The importance of using models
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Getting the ideas out and prioritizing them
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How to implement decisions and solutions
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Using assessment data to solve problems and make decisions
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How problems get solved and decisions get made
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Using root-cause analysis to determine why the problem exists
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Specific models to guide successful efforts
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Techniques to increase the quantity of solution ideas while eliminating roadblocks
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How to focus on the importance of ideas through prioritization techniques
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Assessing the potential impact of a solution
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Using techniques to balance the positive and negative impact of solutions
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How emotions interfere with this process
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The need to be right and its impact on flexibility
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Teamwork: an essential ingredient in the quantity of ideas and successful outcomes
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The power of group thinking
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The power of positive attitude and energy on motivating others
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Factors affecting acceptance of solutions and decisions
Project leaders and any manager, executive, or professional who needs to make better decisions and solve problems more effectively
John Mitchell
