Management Programs

This workshop builds awareness and skill in the areas of team dynamics, group problem-solving, and group decision-making. The structural and behavioral dimensions of building and leading an effective work team or task force are fully explored. You will develop leadership skills applicable to many areas but especially suited to self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal performance levels. You will develop insights into:

• Planning, chartering, formative, developmental, and maintenance phases of the team "life cycle"
• The critical differences between supervising and leading
• How to help your team through predictable stages
• Balancing processes and tasks that the team supports to produce superior results
• Facilitation techniques to lead an effective team and create true synergy
• How to plan and conduct effective team meetings

Key Topics

• Structural issues in team development
• Targeted development activities for different stages
• Job design in an empowered team
• Four fundamentals of team empowerment
• A process model for effective team meetings
• Balancing process and outcomes of meetings
• Team-building experience
• The collaborative decision-making process
• Team action analysis
• Feedback on individual and team behaviors
• Core competencies for team leaders
• Modeling positive communication
• Giving and receiving feedback
• Dealing with difficult situations

Who Will Benefit

Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more "facilitative" leadership strategies; this includes managers, supervisors, group leaders, team leaders, project leaders, and facilitators who work with others in these types of positions

Instructors

Phillip Thompson, Ronald G. Wells, Ronald R. Williams