Management Programs

In the public sector, managers must work not only within the confines of the civil service law and under the scrutiny of a legislative body, but very often they must work within a collective bargaining agreement. Effective managers know the benefits and drawbacks of managing under a collective bargaining agreement and the benefits of establishing a constructive relationship with their union counterparts. This workshop will help public sector managers acquire the knowledge and skills they need to manage effectively in this environment. You will cover:

• The roles and rights of management and employees under New York State's Taylor Law
• How to manage effectively under a collective bargaining agreement
• Interest-based techniques for contract administration and conflict management
• Using progressive discipline effectively

Key Topics

• The Taylor Law: Key principles and concepts
• Collective bargaining agreements, the Taylor Law, and civil service law: The relationship
• Management rights and their impact on contract administration
• Effective employee counseling in a unionized environment
• Conducting lawful and effective investigations
• Using interest-based techniques for problem solving and conflict resolution
• Grievance handling: if, when, and where to settle

Special Features

Participants who bring appropriate labor relations issues to the workshop will have the opportunity to begin constructing a plan for resolving these issues.

Who Will Benefit

Managers or experienced supervisors working in a unionized environment

Instructors

Allen C. DeMarco, Thomas B. Quimby

Note: We recommend that new supervisors and participants pursuing the Public Sector Management Certificate complete a workshop in management or supervision prior to taking this workshop.