Management Programs

Increasingly, a manager's success is predicated on putting together the right team of people to achieve organizational goals. This workshop gives managers the interviewing skills needed to form a winning team with the necessary abilities and work styles. In this highly interactive workshop, you will:

• Learn the elements of a successful interview process
• Recognize personal skills that impact successful interviewing
• Structure the job description to identify the critical skills candidates need for success in the position
• Develop questions that truly uncover a candidate's abilities

Key Topics

• The five phases of an interview
• Essential interviewing skills
• Active listening
• Communicating with different types of communicators
• Planning for the interview
• Determining selection criteria for the job
• Creating an interview environment conducive to the exchange of information
• Developing rapport with candidates
• Developing interview questions
• The different types of questions and how to use them
• Probing for additional information
• Legal do's and don'ts
• How to use your time with candidates most effectively
• Closing an interview effectively
• Evaluating and comparing candidates
• Skills practice

Who Will Benefit

Managers who interview job candidates and who want a systematic approach to finding the best candidate for their organizations; managers with responsibility for assembling and managing project teams or task forces

Instructors

Cathy Lee Gibson, Ronald M. Katz, C. Thomas Willett

Your workshop will be led by one of these instructors.

This course is also available as part of Cornell's Blended Learning solutions.