Supervising for Success MD102
$1495.00
New skills form a different tool kit are needed when you have direct reports. This workshop examines basic supervisory skills of setting an environment, training, delegating, and giving effective feedback that improves productivity. Day 2 focuses on methods for creating work groups, setting group goals and working through roadblocks as the group matures. Course materials include case studies and interactive exercises.
Key Topics
- Understanding and applying directive vs. supportive management approaches
- Delegating without guilt
- Motivation
- Fixing problems instead of blame to set a productive team environment
- Looking at the myth of content (expert) leadership vs. process (facilitation) leadership
- How and when to delegate to get the job done
- How to give effective feedback
- Bad teams are bad for a reason
- Structured method to set groups and work through road blocks
- The typical traps of solving a problem in a group and how to avoid them