Management Programs

Organization Design has become a crucial offering of the set of organization development services that internal HR and OD professionals are being asked to provide to their clients. This course, designed specifically for the HR audience, will allow participants to better understand what organization design is and how it fits within the context of broader organizational development work (e.g., the interrelationship between organizational structure and all other levers of performance). You will learn how to:

• Create alignment between components of the organization and the overall corporate framework
• Demonstrate consulting and analytical skills by using tools to ask the right questions, clarify needs, identify underlying business drivers, and propose actionable options
• Articulate the alternatives available in organization design, the business needs they serve, the advantages and disadvantages of various options, and anticipate and plan for unintended consequences
• Contract with and influence line clients and balance a facilitative and expert role

This two-day program is a highly interactive and practical mix of concepts, examples from leading companies, practice against a case, and application to real participant situations.

Key Topics

• The organization design process
• Organizational implications of strategy
• Developing design criteria
• Organizational diagnostics and assessment
• Structural options
• Lateral connections
• Centralization/decentralization
• Making the matrix work
• Connecting the "front-back" organization
• Creating an operating model
• Mapping new interfaces

NOTE: The program is designed and delivered by Downey Kates Associates, a management consulting firm based in New York City that specializes in organization design.