Management Programs

16 E. 34th Street, 866-470-1922

Building and Managing Employee Relations HR251

Price varies by session or location

Select the session you'd like to attend

If we define "employee relations" as identifying and responding to the issues and concerns affecting the employees of an organization, then there is not much, if anything, that falls outside its scope. This two-day interactive workshop provides a basic overview of the components for creating and sustaining a positive employee relations climate. You will examine:

  • The elements of an effective employee relations program
  • Effective coaching, counseling, and progressive discipline strategies
  • Identification of employee concerns
  • Effective communication techniques
  • Successful performance management

Key Topics

  • How organizational culture affects employee relations
  • How to develop management-employee dialogue
  • How to ensure compliance with progressive discipline policies
  • How to use coaching and counseling to assist line managers
  • How employee development activities can promote positive employee relations
  • How to manage workplace conflicts
  • How to recognize and respond to work and family concerns

Who Will Benefit

HR professionals who have recently acquired responsibility for employee relations in their organizations. Also, HR professionals who are new to the employee relations area, have had limited employee relations responsibilities, or have assumed this function in addition to other duties.

ILR School, 309 Ives Hall, Cornell University, Ithaca, NY 14853
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