Management Programs

Today's business environment has created the need for human resource professionals to serve as internal consultants. In this evolving role, the HR professional can work proactively with internal clients on projects that focus on strategies as well as on operational issues that need improvement. Through this workshop, you will explore a structured approach toward internal consulting projects. This process will define the consulting stages, the specific activities within each of these stages, the roles and responsibilities of the consultant and the internal client, and the desired outcomes for each stage. You will learn to:

• Identify the need for internal consulting in your organization
• Gain comprehensive knowledge of the seven stages of internal consulting
• Understand this structured - yet flexible - approach to internal consulting
• Distinguish the appropriate issues requiring internal consulting skills

Key Topics

• The purpose and role of the internal consultant
• Understanding the HR Impact Model
• Key performance competencies for success
• The language and terminology of internal consulting
• Types of consulting projects where HR is essential
• Determining whether a project is appropriate for internal consulting
• Levels of internal consulting efforts
• Seven key stages of consulting

Special Features

• Develop skills and further understand internal consulting through a case study example
• Complete and analyze a special instrument for diagnosing your internal consulting efforts

Who Will Benefit

HR professionals at all levels of the organization who are seeking an overview of the internal consulting process and how it applies to their organization. This includes those who serve internal clients as well as those who are responsible for guiding the process.

Instructors

Thomas Horvath, Robert K. Prescott

Your workshop will be led by one of these instructors.

This course is also available as part of Cornell's Blended Learning solutions.