Management Programs

Even the best-designed training course will fail to reach its learning goals if the instructor's delivery falls short. This workshop is designed to develop your professional skills in delivering training programs. Emphasis will be placed on the skills needed to conduct group instruction. This workshop will enable you to:

• Apply adult learning principles
• Establish and maintain a positive learning climate
• Present information and answer questions effectively
• Lead and sustain group discussions
• Conduct and debrief learning exercises

Key Topics

• The components of the learning system
• The importance of being "learner-centered"
• Listening, feedback, and intervention techniques
• Making clear and concise presentations
• Using instructional aids: flip charts, overheads, notes
• Managing the "Q & A" session
• Options for getting your questions answered
• Questioning strategies to lead discussions
• Balancing participation between the instructor and learners
• Giving instructions that motivate
• Monitoring and debriefing roles for learning exercises

Special Features

You will use your own program content and activities in videotaped skill practice sessions throughout the workshop.

Who Will Benefit

New or experienced professionals with the responsibility for delivering training programs

Instructors

Cathy Lee Gibson, Janet E. Hatton

Your workshop will be led by one of these instructors.