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Management Programs

Implementing a 360 Degree Feedback Process

This program currently has no scheduled dates. Find out more about how this program can be offered in-house at your organization.
An organization's leaders, managers, and supervisors need feedback to learn how they are doing and to improve their performance, especially on how well they are leading and managing other employees. Traditionally, such individuals received feedback only from the people to whom they report through the performance appraisal process. This one-dimensional process does not provide information on their interactions and relationships with peers, customers, and direct reports. The 360-degree feedback process was developed to fill this gap. Upon completing this workshop, you will be able to: Implement a 360-degree feedback process in your organizations Select an appropriate 360-degree survey for your use Analyze 360-degree results and prepare reports for managers Provide one-on-one 360-degree feedback to managers Who Will Benefit? Managers who need to implement a 360-degree feedback process in their organizations. Course Outline Goals of 360-degree feedback Types of 360-degree feedback The 360-degree feedback process Introducing 360-degree feedback to your organization Easing the concerns of managers and employees Linking core competencies and performance appraisals to 360-degree feedback Relationship to salaries and bonuses Designing the 360-degree feedback survey instrument Collecting and analyzing data and developing reports Coaching and counseling of managers Identifying organizational initiatives from 360 degree feedback Developing action plans for managers and organizations Instructors Gary Dichtenberg, President, Professional Development Associates

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