EEO Refresher for EEO Counselors EO200
Not currently offered
This program currently has no scheduled dates. Find out more about how this program can be offered in-house at your organization.
This workshop is essential for all EEO counselors as a part of their annual training. You will be introduced to EEO counseling, laws, and process as well as techniques necessary to be effective. Emphasis will be placed on a thorough understanding of the federal, state, and local form, substance, and style. This course will cover:
- Updated federal sector EEO laws and procedures
- Advanced techniques and tools for interviewing aggrieved individuals, the responsible management officials, and witnesses
- The No FEAR Act
- Ethical issues in EEO counseling
- Alternative dispute resolution
Key Topics
- Interpersonal issues in counseling
- The counseling process: a step-by-step approach
- Overview of federal EEO laws
- Overview of the federal sector EEO process
- Interviewing the responsible management official
- Alternative dispute resolution (ADR): theory and practice
- Informal resolution techniques for EEO counselors
- Overview of harassment issues: the law and EEOC regulations
- Thoroughly investigating claims of harassment
- Meeting with the aggrieved individual after meeting with responsible management officials
- Conducting the final interview
- Drafting the EEO counselor report
- Retaliation issues: how to spot and resolve them
Special Features
- Case studies
- Limited class size
- Interactive exercises
- Individual work
- Faculty experiences in the federal sector EEO process
Who Will Benefit
Federal-sector EEO counselors who need an annual refresher training experience
Instructor
Susan W. Brecher