This workshop is essential for all EEO counselors as a part of their annual training. You will be introduced to EEO counseling, laws, and process as well as techniques necessary to be effective. Emphasis will be placed on a thorough understanding of the federal, state, and local form, substance, and style. This course will cover:
-
Updated federal sector EEO laws and procedures
-
Advanced techniques and tools for interviewing aggrieved individuals, the responsible management officials, and witnesses
-
The No FEAR Act
-
Ethical issues in EEO counseling
-
Alternative dispute resolution
-
Interpersonal issues in counseling
-
The counseling process: a step-by-step approach
-
Overview of federal EEO laws
-
Overview of the federal sector EEO process
-
Interviewing the responsible management official
-
Alternative dispute resolution (ADR): theory and practice
-
Informal resolution techniques for EEO counselors
-
Overview of harassment issues: the law and EEOC regulations
-
Thoroughly investigating claims of harassment
-
Meeting with the aggrieved individual after meeting with responsible management officials
-
Conducting the final interview
-
Drafting the EEO counselor report
-
Retaliation issues: how to spot and resolve them
-
Case studies
-
Limited class size
-
Interactive exercises
-
Individual work
-
Faculty experiences in the federal sector EEO process
Federal-sector EEO counselors who need an annual refresher training experience
Nancy Burnett