Even the best diversity training course will fail to reach its learning goals if the instructor's delivery falls short. This intensive experience is designed to build the confidence, knowledge, and skills of individuals charged with conducting high-impact, relevant, and involved diversity education and training in their organizations. Emphasis will be placed on the tools needed to conduct group instruction. This workshop will help you to:
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Increase your knowledge, skill, and confidence in the trainer's role
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Apply effective adult learning principles
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Establish and maintain a positive learning climate
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Present information and answer questions effectively
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Lead and sustain group discussions
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Conduct and debrief learning exercises
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Uncovering and addressing your own diversity issues
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Designing diversity training: a step-by-step guide
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Developing agendas with relevant content
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Making clear and concise presentations
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Listening, feedback, and intervention techniques
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Structuring safe learning environments
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Designing and delivering diversity training without anxiety
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Options for getting participants' questions answered
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Questioning strategies to lead discussions
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Balancing participation between the instructor and learners
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Giving instructions that change behavior
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Monitoring and debriefing roles for learning exercises
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Facilitating respectful discussion of sensitive issues
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Connecting diversity to the organization's bottom line
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Helping participants clarify and define diversity to include everyone
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Utilizing resources appropriately and flexibly for different needs and reasons
Delivery and critique of a training module; training demonstrations and application sessions; a step-by-step curriculum
HR, EEO/AA, diversity managers, consultants, and anyone with responsibility for training; anyone in an organization who wants to design effective diversity training
