Management Programs

Creating a workplace that is aware of and respects the broad spectrum of human diversity is imperative for competitive organizations today. This interactive course increases your understanding of all aspects of diversity and begins the process for dialogue and working together productively. Special emphasis is placed on providing the skills and competencies you need for working with multicultural, inclusive teams by exploring:

• Awareness of differences: race, gender, age, religion, national origin, sexual orientation, thinking styles, and other workplace differences
• Bias, prejudice, and stereotypes
• How exclusive behavior distracts organizations from being successful

Key Topics

• Understanding diversity issues at the individual level
• Building and supporting diverse work teams
• A definition of diversity
• Unearned privilege
• Cultural filters
• Dimensions of diversity
• Assumptions, impressions, and personal responsibility
• The behavior-awareness model
• Teachable moments
• Tools for becoming a diversity change agent
• Communication skills to enhance diversity in the workplace
• Avoiding the blame game
• Similarities and differences

Who Will Benefit

All employees, especially HR generalists and others with responsibility for diversity, whether in a domestic or foreign workplace

Instructor

Lolita Chandler