Cornell University

Catherwood Library

Catherwood Library, Ives Hall, 607-255-5435

Strategic Management

Alternative Dispute Resolution

This guide was created as an additional resource featuring links to appropriate Internet based resources specifically chosen by Catherwood Library staff to support the eCornell courses: Alternative Dispute Resolution Systems and Strategies for Managing Organizational Conflict.

Legal Resources

Legal Information Institute: Law About ADR: An Overview
This website produced by Cornell's Legal Information Institute gives an overview on the legal aspects of alternative disptue resolution use in the workplace.

FedLaw: Arbitration and Mediation
FedLaw was developed to see if legal resources on the Internet could be a useful and cost-effective research tool for Federal lawyers and other Federal employees. This link leads to the section on arbitration and mediation.

General Arbitration
Statutes in the United States This page, maintained by the American Arbitration Association, provides direct links to general arbitration state statues.

Institutes, Associations and Professional Organizations

American Arbitration Association
From the American Arbitration Association mission statement: The American Arbitration Association is dedicated to the development and widespread use of prompt, effective and economical methods of dispute resolution. As a not-for-profit organization, our mission is one of service and education. This website offers fast facts, a "what's new" section and a useful glossary.

CPR Institute for Dispute Resolution
From CPR's website: Founded in 1979 as the Center for Public Resources, CPR's mission is to spearhead innovation and promote excellence in public and private dispute resolution, and to serve as a primary multinational resource for avoidance, management and resolution of business-related and other disputes. To fulfill its mission, CPR is engaged in an integrated agenda of research and development, education, advocacy and dispute resolution. It is the leading proponent of ADR that is managed by the parties and a highly qualified neutral, or self-administered ADR.

Dispute Resolution Research Center
The Dispute Resolution Research Center (DRRC) was founded in the spring of 1986 by Northwestern University faculty in the Schools of Law, Management, and Arts and Sciences. This site offers information about their grants program, access to their working paper series and teaching materials.

Institute on Conflict Resolution
The Cornell/PERC Institute on Conflict Resolution opened its doors on the campus of Cornell University in Ithaca, New York on August 1, 1996. The mission of the Institute is to educate practitioners, users, teachers, and students of the field of conflict resolution through the following endeavors: research; collection and dissemination of information; public and private assistance; graduate and undergraduate curriculum development; and, training programs.

Articles and Web Sites of Interest

CRInfo (pronounced "See Our Info") is a free service funded by the William and Flora Hewlett Foundation. As a "linking" site, our staff of editors maintains a keyword-coded catalog of over 20,000 Web, print, organizational, and other conflict resolution-related resources. These core catalogs are supplemented with a growing collection of secondary catalogs, containing thousands of additional links to Web-based news stories, feature articles, cultural background information, documents describing ongoing conflicts, and government dispute resolution-related Web pages. Many powerful tools are available to help users find information which addresses their specific needs.

PERC: the Foundation for the Prevention and Early Resolution of Conflict
The Foundation on Prevention & Early Resolution of Conflict, better known by its acronym PERC, is a not-for-profit foundation Ted Kheel formed in 1994. PERC's mission is to promote a better understanding of how the voluntary techniques of conflict resolution - negotiation, mediation and arbitration - actually work. Shortly after its formation, PERC entered into a strategic alliance with a companion entity that Cornell University created and called the Cornell Institute on Conflict Resolution (ICR). The alliance combines ICR's academic expertise with PERC's practical experience.

OJPCR: Online Journal of Peace and Conflict Resolution
OJPCR: The Online Journal of Peace and Conflict Resolution is a resource for students, teachers and practitioners in fields relating to the reduction and elimination of destructive conflict. It is a free, yet valuable, source of information to aid anyone trying to work toward a less violent and more cooperative world.

Measuring the Financial Cost of Organizational Conflict
From SmartBiz, this article by Daniel Dana, outlines the costs that conflict within an organization has and also provides a worksheet to help calculate that cost.

Useful Resource Links

Catherwood Library
The Catherwood Library is the most comprehensive resource of its type in North America. Its collection of 200,000 books, journals, pamphlets and related materials, now complemented by extensive access to electronic resources from around the world, supports education and research in nearly every aspect of the workplace. The Library also houses the Kheel Center for Labor-Management Documentation and Archives. Founded in 1949, the center is the most venerable archives of its kind in an academic institution.

ILR: Access
ILR: Access, a fee based service, was established in 1977 to meet the demands of individuals throughout the country and the world for access to the information and expertise available within the Catherwood Library. Services include document delivery, subject specific literature searches and bibliographies and referrals to experts.

Human Resource Exexcutive Online/
Web site from Cornell University and Human Resource Executive magazine. This index to other Internet resources is divided by subject area and is also searchable by keyword. Workindex is designed to provide a gateway to the best workplace-oriented web sites on the Internet. Broad range of subjects covered. Provides links to'What's New' and lists the 'Editor's Choice' for best sites