Cornell University

Catherwood Library

Catherwood Library, Ives Hall, 607-255-5435

Management Essentials: Supervisory Skills

Managing Performance


This guide was created as an additional resource featuring links to appropriate Internet based resources specifically chosen by Catherwood Library staff to support the following eCornell course:

"Managing Perfomance"

Goal Setting

Setting Objectives and Planning
A brief tipsheet detailing how to set objectives and integrating them with the strategic planning of your organization. This website from Business e-Coach also features other tips and suggestions for supervisors.

How To Use Short Term Goals EffectivelyThis article is from the National Association for Management Inc. "Applied Management Library", described as "timely and topical" newsletters. This article features a checklist for evaluating your goals and provides examples of several categories of goals.

Performance Development Process Checklist
This article is written by Susan M. Heathfield for the Human Resources section of the "What You Need to Know About" website. It covers the pre-planning part of performance appraisals.

Goal Setting

Employee Performance Management 
This comprehensive website was created by Carter McNamara, MBA, PhD as a free resource to be shared by leaders and managers worldwide to assist them with their professional and organizational development. The category "Employee Performance Management Process" contains much useful information and tips for the manager.

Performance Evaluations
From MonsterHR, this article by Joel Blaylock provides useful tips for managers on making the performance evaluation process go smoother for both employee and employer.

Resource Center for Addressing and Resolving Poor Performance
This website was created by the U.S. Office of Personnel Management. This section gives managers useful guidance on working with difficult employees and how to improve their performance in the workplace. It also contains sample documents and a FAQ.

Supervisor Role

Job Evaluations
This article is from the National Association for Management Inc. "Applied Management Library", described as "timely and topical" newsletters. This article reviews "Key issues in Performance Evaluations" and was written by Dr. Gerald H. Graham.

Resources on People Management
This page of links was created by Saul Carliner and leads the reader to a variety of short and informative articles on setting performance expectations as well as resources for career development and assessing your own skills.

Observation and Feedback
This article is found on the UCSD Human Resources Department web site. It explains the necessity and utility of using observation and feedback as part of the employee development process.

Use Performance Management to Help People Succeed and Improve
An interview with Robert Bacal by Susan M. Heathfield on the "What You Need to Know About Human Resources" website offering tips to managers on making performance management useful.

Useful Resource Links

The CEO Refresher 
A newsletter that describes itself as "brainfood for business" put out by Refresher Publications, Inc. This newsletter covers a wide variety of topics in the area of management that make for an interesting read.

Catherwood Library
The Catherwood Library is the most comprehensive resource of its type in North America. Its collection of 200,000 books, journals, pamphlets and related materials, now complemented by extensive access to electronic resources from around the world, supports education and research in nearly every aspect of the workplace. The Library also houses the Kheel Center for Labor-Management Documentation and Archives. Founded in 1949, the center is the most venerable archives of its kind in an academic institution.

ILR: Access
ILR: Access, a fee based service, was established in 1977 to meet the demands of individuals throughout the country and the world for access to the information and expertise available within the Catherwood Library. Services include document delivery, subject specific literature searches and bibliographies and referrals to experts.

Human Resource Exexcutive Online/
Web site from Cornell University and Human Resource Executive magazine. This index to other Internet resources is divided by subject area and is also searchable by keyword. Workindex is designed to provide a gateway to the best workplace-oriented web sites on the Internet. Broad range of subjects covered. Provides links to'What's New' and lists the 'Editor's Choice' for best sites