Dealing with Difficult People |
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| This program currently has no scheduled dates. For more information, please contact the regional office nearest you. | |
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Dealing with difficult, obnoxious, manipulative people takes skill, experience and determination. The goal of this two day course is to help you to understand difficult people, what makes them tick and how to effectively deal with them. Gaining an understanding of difficult people enables you to interface with them in a manner that meets your needs and theirs as well. Key Topics
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