Cornell Labor Programs

Increased demands, coupled with downsizing and uncertain futures, are causing stress and anger in today’s workforce. The ability to manage anger appropriately in the workplace goes a long way toward helping a person avoid confrontation and violence.

Participants in this one-day workshop will learn to identify their own anger management style, be able to recognize warning signs of anger or aggression in themselves and others, and better understand the relationship between anger and behavioral programs in the workplace so that difficult situations can be diffused before aggressive behavior occurs.

Key Topics

• Recognize the causes of anger
• Learn how anger works
• Identify your physical response and coping style
• Learn healthy ways to deal with anger
• Learn how to cope with angry people

Who Will Benefit?

Union officers, stewards, staff, and any committee members responsible for member assistance or health and safety; any worker who is concerned about anger and aggression at work.

Instructor

Beth Sears - Recently retired from Delphi with 29.5 years experience working as a Union facilitator and Employee Assistance Professional (EAP), Beth decided to continue training in the workplace. Having 24 years experience in workplace training coupled with the 12 years she has taught for Cornell ILR, Beth continues finding satisfaction by helping employees in difficult work environments. Grateful to the UAW for negotiating educational benefits, she continued her education recently graduating with a PhD in Communication from the University at Buffalo. Her 17 years of experience as an EAP have also helped her to understand the challenges of today's work environment.