Cornell Labor Programs

Managing Conflict

This program currently has no scheduled dates. For more information, please contact the regional office nearest you.

Leading a labor organization today requires skills to manage the inevitable conflicts that will arise among and between officers, staff and members—not to mention employers. This workshop will teach you how to guide conflict to productive ends and build unity.

Instructors

Michael Bertty, Coordinator, Alternative Dispute Resolution Program, Equal Employment Opportunity Commission (EEOC)-NE Region. He is a former chief shop steward for Region 2 - American Federation of Government Employees (AFGE)
Arthur Matthews, Esq., Arbitrator, Mediator, Labor Educator, and Cornell-ILR Adjunct Instructor.


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