Cornell University

International Programs

117 Ives Hall, 607-254-7255

Call Centers: Flexible Workforms in a Coordinated Economy

November 1, Ithaca Campus

Presentation by:

Dr. Ursula Holtgrewe
ILR International Programs Visiting Fellow
Global Call Center Industry Project
Duisburg-Essen University, Germany

280 Ives Hall; 4:30-6:00pm

ILR Worldwide

 

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