The Future of Retail: Shift Work in the 21st Century
Eric Severson, former Co-CHRO & Senior Vice President, Gap Inc. Appointee, National Advisory Council on Innovation & Entrepreneurship
Jose Davila ’87, Management Consultant, Organization Design Specialist, Global Human Resources Executive, ArchPoint Group
Over the past twenty years, flexible shift workers (who make up about 1/3 of all workers) have become increasingly scheduled by algorithms. Software tells managers when and how much work to give employees. In the short-term, automated scheduling may boost profits, but in the long-run, it destroys morale--and possibly competitive advantage.
Eric Severson will explain how this happened, the implications of the change, and how to find the right balance between algorithmic efficiency and human needs in the workplace of the future.
How do we take shift work from vicious to virtuous?
The Global Gig Economy: Choice or Necessity?
Susan Lund, Economist and Partner, McKinsey Global Institute
According to recent analysis, 94% of all net new jobs in the past ten years are freelance, temp, part-time, or gig labor. The story of this change--as a choice or as a necessity--appear to be mutually exclusive. Critics see this shift as the death of the good job, while proponents see this as liberation from the 9-to-5. Susan Lund will complicate this good/evil story, drawing on new research that shows the divergent experiences of workers in the gig economy around the world, putting numbers to the narratives.
The Maker Movement: Finding Meaning in Work
Mark Frauenfelder, Research Director, Institute for the Future; Founding Editor-in-Chief, MAKE Magazine; Co-founder, Boing Boing; Editor-in-Chief, Cool-Tools.org
In 2004, Mark Frauenfelder was asked to put together a new kind of magazine that would combine a DIY ethos and technology. His idea, Make, has inspired a movement around the world. From new kinds of organizations (Maker Spaces), gatherings (Maker Faire), to companies (Maker Bot), maker-ism celebrates individual creativity and the pleasure of producing.
Mark will talk about what Makerism means in the 21st century and why it is so necessary as we rethink the future of work.
Rebirth of the Office: Reimagining Corporate Real Estate
Melissa Marsh, Founder and Executive Director, Plastarc
Does the workplace define the company? In an era when corporate functions are increasingly outsourced, even a company's real estate can now be outsourced to flexible spaces like WeWork. Melissa will explain what the cubicle-free future of work looks like, and whether workplaces will even be a part of it.