Advanced Employee Relations and Investigations Certificate

Build an expertise in this essential area of Human Resources. Employee Relations (ER) issues require knowledge of policies and laws, a defined process for handling employee issues, and effective investigation and communication skills.

The Advanced Employee Relations and Investigations Certificate equips participants with ways to identify preventative and proactive ER strategies in order to manage employee day-to-day issues and handle complex complaints. Develop and practice core HR skills. Explore the impact of effective ER on your organization’s success.


Effective Employee Relations is a prerequisite for completing this certificate.

Human Resources and the Law can be applied to this certificate if also completed for the Human Resource Management Certificate.

Workshop Descriptions

Human Resources and the Law

Gain insights on preventing, identifying and managing employee issues that have potential legal concerns. This comprehensive and interactive workshop includes up-to-date information on employment laws and cases defining employer-employee rights and obligations, and practical implications of laws in day-to-day HR operations (e.g., discrimination, compensation and benefits). Current legal issues are highlighted, including a module on social media and privacy.

3-day workshop New York, NY

Employee Internal Investigations: Part I

Part I: Learn a step-by-step approach for conducting investigations and developing resolutions. Topics include: investigator’s role, interviewing, managing emotional employees, confidentiality, information-gathering techniques, when to involve an attorney, and identifying outcomes. Prerequisite: CO100, CO111 or CO353

2-day workshop New York, NYSee more dates and locations

Advanced Employee Internal Investigations: Part II

Part II: Through extensive practice, gain advanced skills for handling complex employee investigations, such as serious policy violations, EEO and compliance. Topics include: thorough investigation methods, strategies for avoiding common errors and the necessary steps for creating and implementing outcomes. Required: CO231

2-day workshop New York, NY

Internal Investigation Note-taking and Reports

Internal investigation notes, documentation, summaries and reports have come under heightened scrutiny. An investigation may be at risk if the supporting information and reports are not well written. Practice effective note-taking techniques while developing skills in writing fair, neutral reports that uphold findings. Prerequisite: CO231

2-day workshop New York, NY

Harassment Prevention in the Workplace

For EEO/HR professionals and managers, prevention is the key to maintaining a productive workplace and avoiding illegal harassment on the job (sexual, racial, religious, ethnic, age, disability, etc.). This interactive workshop examines legal and policy concerns, and best practices for facilitating respect and dignity in the workplace.

1-day workshop New York, NY

Resolving Conflict

Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.

2-day workshop New York, NY

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