Cornell University

Healthcare Transformation Project

16 East 34th Street, 4th Floor, New York, NY 10016 Contact: 212-340-2809

Work We've Done

Our Goal

Our goal is to establish patient-centered care delivery systems which result in increased quality patient outcomes, employee engagement and job satisfaction while simultaneously creating a more efficient work environment.

We achieve this by acting as the catalyst to inspire union leaders and management to become proactive partners and stewards in quality and system improvement.

Delivery System Transformation

  • LA DHS
  • CCHHS
  • Maimonides Medical Center

Healthcare Research

  • Cornell University
  • Penn State
  • Rutgers
  • Brandeis






 

Labor Management Partnership Development

  • Maimonides
  • SEIU
  • NAPH Fellowship
  • Fletcher Allen Health Services

Union Building

  • SEIU Local 73
  • SEIU Pennsylvania Healthcare
  • UFT-Healthcare Division






 

We also strive to provide education and awareness to both practitioners as well as the academic community.

Events

2012 Healthcare Summit

This two-day conference was dedicated to the examination of new and innovative processes to accelerate the transformation of our current delivery systems to ones that achieve higher quality patient care and reduce cost. The goal was to provide healthcare leaders with updates on methods being used to refocus and redesign delivery systems and the opportunity to engage in peer-to-peer discussions.

Learn more about the 2012 Healthcare Summit »

Mobilizing Front-Line Staff to Improve Patient Care and Build Stronger Unions Forum Series (2008-2010)

A series of educational forums began in 2008 to encourage healthcare unions to play an active role in improving patient care and controlling healthcare costs but also to help building stronger local unions.

2008: The first working conference was held for many of the major unions representing healthcare workers in the United States and the nurse's union in Ireland (INO). The focus of this exchange was to look at what's working and what is not in terms of mobilizing front-line staff to improve patient care and build stronger unions.

2009: The 2008 follow-up event where the participants shared the results of recent activities and explored issues related to building capacity and measuring results of union driven healthcare improvement activities. The conference was a great success with many ideas proposed and a consensus for follow up work and areas of further discussion agreed upon.

2010: The new push for comprehensive healthcare reform emerged with the election of President Obama and the subsequent legislative process underway to overhaul the United States healthcare system. This third conference examined the following: how to implement integrated team-based delivery systems, e.g. Medical Home Model, how to effectively employ new technologies, e.g., electronic medical records (EMR), and methods to develop unit-based work teams, e.g. Microsystem, to ensure clinical and cost savings outcomes are achieved.

Academic Courses

Work, Health and Healthcare – ILROB 671

This course was developed by faculty from the ILR School's resident and extension faculty who are interested in the complex but growing relationships among work, health, and health care. Health care is the fastest growing segment of the U.S economy and employs a diverse pool of workers including, doctors, nurses, administrators, salesmen, carpenters, as well as janitors.

The projected growth of this sector mandates a solid understanding of the evolving labor-management relations in healthcare organizations, the roles of frontline staff, the not always clean and efficient intersection of the economics of care and the promotion of healthy lives and occupational health and safety. This course covers these topics as well as significant time to comparing the U.S. health system to those in other countries.