Sloan Conference Working Papers
Panel I: Managing Human Capital High Performance Healthcare Care
- Patient Centered but Employee Delivered: Patient-Centered-Care, Turnover, and Organizational Outcomes – Givan, Rebecca; Avgar, Ariel; Liu, Mingwei
- Problems in the Nurse Labor Market: Issues of Supply and Demand – Weinberg, Dana B.
- Improving the Hospital Work Environment: The Nurse Manager is the Weakest Link – Sugrue, Noreen M.; Kenner, Carole; Finkelman, Anita
Panel II: Organizational Change and Engagement of Front-Line Workers in Health Care
- The Role of Nurses and Nurses' Unions in Addressing Quality and Efficiency of Care Issues in the U.S. Healthcare Industry – Clark, Paul F.; Clark, Darlene
- What's Working and What's Getting in the Way to Engage Front-Line Staff to Improve the Quality Care and Patient Safety in Hospitals – Lazes, Peter; Havens, Donna; Carlson, Peter
- A Team Approach to Nursing Home Quality of Life: Labor and Management Partner to Transform Work and Care – Bishop, Christine; Leutz, Walter; Dodson, Lisa
- Hardware and Software: Implications of Organizational Culture, Psychological Safety, and Information Technology for Quality – Pfefferle, Susan G.; Cooper, Ben; Layton, Debbie
Additional Papers
- A comparison of the Nursing Costs Associated with the Implementation of Mandated Nurse-to-Patient Safety Ratios in California: A Pilot Study – Wells, Shelly
- Searching for the High Road: Workplace Partnership, Staff Involvement and Quality Improvement in European Hospitals – Exton, Rosemary; Totterdill, Peter