Conference Program and Presentations
2010 Conference Program (pdf)
Tuesday, May 11 - Session I
Welcome
Peter Lazes, Director, Healthcare Transformation Project
Introduction of the President of Cornell University
Harry C. Katz, Dean of ILR School
Opening Remarks
David J. Skorton, M.D. , President, Cornell University
PANEL I: New Technologies for High Quality, Sustainable Health Care Delivery
- Enabling High Quality Sustainable Health Care Delivery: Making New Technologies Matter (ppt)
A.B. (Rami) Shani, California Polytechnic State University; Franco Molteni,
Villa Beretta Rehabilitation, Valduce Hospital; Emanuele Lettieri, Politecnico di Milano, Italy - Technological Changes at Work: The Impact of Employee Involvement on the Effectiveness of Health Information Technology (pdf)
Adam Seth Litwin, Johns Hopkins University - Innovating Health Care Delivery: The Quest for Effective Telemedicine-based Services
Laura Bartoli, Politecnico di Milano - From MySpace to MeSpace (ppt)
Christine Bamford, Leadership and Organisation Development, National Health Service, Wales, UK
PANEL II: Re-organizing Our Health Care Delivery Systems: Creating Medical Homes and Integrated Primary Care
- Integrating Primary Care Into An Integrated Delivery System - The Opportunities And Challenges
Vanessa Rudin, Primary Care Development Corporation - Implementing The Primary Care Medical Home: Transforming The Role Of Medical Assistants
Karen Nelson, UNITE-HERE Health Center - The Role Of Geriatric Care Management In Complex Chronic Care (pdf)
Eric Rackow and Claudia Fine, SeniorBridge
PANEL III: Integrated Health Care Delivery Systems in Practice I: Fairview Health Services and Skaraborg Hospital Group
- Transforming Fairview’s Business Model to Accept Risk and Manage the Health of Populations (pptx)
Terry Carroll, Fairview Health Services - Management By Dialogue: Joint Reflection, Sense-Making and Development
Svante Lifvergren, Skaraborg Hospital Group; Peter Docherty, Chalmers
University of Technology, Gothenburg, Sweden
Tuesday, May 11 - Session II
PANEL I: Public Policy and Reimbursement Reform for System Integration
- Jay Crosson, Kaiser Permanente (ppt)
- Mark Blum, America’s Agenda
- Michael Critelli, Dossia Foundation and Dossia Service Corporation
- Lonny Reisman, AETNA (ppt)
PANEL II: High Impact Labor-Management Partnerships and Front-Line Staff Involvement
- Proving The Partnership: The Promise (And Pitfalls) Of The Strategic Alliance At Maimonides Medical Center
Pam Brier, Maimonides Medical Center; Sondra Olendorf, Maimonides Medical Center; Rhadames Rivera, 1199SEIU United Healthcare Workers East; Laura McSpedon, Committee of Interns & Residents/SEIU Healthcare - Partnering For Quality: Balancing The Unit Level And Hospital Level
Judy Zedreck, Allegheny General Hospital (ppt)
Zach Zobrist, PA-SEIU (ppt) - Partnership At The Front Line: Unit Based Teams At Kaiser Permanente (pptx)
Adrienne Eaton, Rutgers University; Nicole VanderHorst, Kaiser Permanente; Adam Seth Litwin, Johns Hopkins University - The Importance of Front Line Staff Involvement (pdf)
Amy Edmondson, Harvard University
PANEL III: Leadership, Training, and Education
- Leadership For Change In Order To Create An Integrated Delivery System (ppt)
Alfred G. Kious, Huron Hospital, Cleveland Clinic, Katie McGhee, RN, Director of Case Management and Sue Cotey, RN, Manager for the Lennon Diabetes Center - Occupational Boundaries In A Restructured Health Sector: The Case Of 4 Health Care Assistants In England (ppt)
Stephen Bach, King’s College, London, UK - SCHOPPE: A Competency Based Framework for Nursing Management Education (pptx)
Rubin Pillay, Alex G. McKenna School of Business, Economics and Government, Saint Vincent College - Leadership for Change (ppt)
Christine Bamford, Leadership and Organisation Development, NHS Wales, UK
Tuesday, May 11 - Session III
PANEL I: Job Training and Workforce Issues
- Labor-Management Models for Worker Training and Career Advancement
Debby King, Executive Director, Training and Upgrading Fund, 1199/League of Voluntary Hospitals (ppt)
Sally Klingel, Director, Labor-Management Programs Scheinman Institute on Conflict Resolution - Cornell University (ppt)
Chad Lochmiller, Health Career Advancement Program (H-CAP); Cheryl Feldman, District 1199C Training and Upgrading Fund (AFSCME) - Evidence Base Workforce Policy: How Research Can Change the Future, Lori Melichar, The Robert Wood Johnson Foundation
PANEL II: Hospitals and Community Partnerships
- Improving Care Coordination And Strategies For Managing Greater Risk And Accountability - The Experience of Montefiore Medical Center (pptx)
Stephen Rosenthal, The Care Management Company, Montefiore Medical Center; Anne Meara, Network Care Management, Montefiore Medical Center; Nicole Hollingsworth, Montefiore Medical Center - HHC Connectx, Referral Management Services Promoting Continuity of Care (pptx)
Irene Kaufman, Health and Hospital Corporation of New York City
PANEL III: Patient Safety
- “Defining Away” Threats To Patient Safety: A Study Of The Classification Of Medication Errors (ppt)
Michal Tamuz, SUNY Downstate Medical Center - Patient Safety to Improve Patient Care (ppt)
Joseph Cooke, Weill Cornell Medical School - The Blind Spots in the Patient Safety Movement
Suzanne Gordon, author of Nursing Against the Odds, co-author of From Silence to Voice
Tuesday, May 11 - Roundtable Disscussions
- Roundtable I: Doing What Others Won't - Creating An Adaptive Healthcare Organization (pdf)
John Kenagy, Author and Clinical Faculty of the University of Washington - Roundtable II: Why Unions Should be Part of the Delivery System Changes and What Unions Can Expect From These Activities with John August, Coalition of Kaiser Permanente Unions
Plenary Session
- The New Future of Healthcare in America
Paul Starr, Princeton University
Wednesday, May 12 -
Overview of the Day
Peter Lazes, Director, Healthcare Transformation Project
Introduction of Keynote Speaker
John August, Coalition of Kaiser Permanente Unions
Keynote Address
- Jay Crosson, M.D., Kaiser Permanente and Vice Chair, Medicare Payment Advisory Committee
Wednesday, May 12 - Session IV
PANEL I: Front-Line Staff Involvement to Improve Patient Care
- Staff Involvement as a Matter of Life and Death? Participative Governance And The Hospital Of The Future Project (pptx)
Peter Totterdill, UK Work Organization Network & Kingston University London - Front-Line Staff and the Coordination of Care (ppt)
Jody Hoffer Gittell, Heller School, Brandeis University - What We Have Learned About Importance of Front-Line Staff Involvement (ppt)
Tom Kochan, MIT Sloan School of Management
- Treating A Profession: Medical Training & Racial Disparities In Patient Care (pdf)
Brian Rubineau, Cornell University
PANEL II: The Challenge and Promise of Electronic Medical Records
- Caregivers And Computers: The Effect Of Electronic Medical Records On Employment And Labor Relations In Nursing Homes (pptx)
David Lipsky, Cornell University; Ariel Avgar, University of Illinois - Effects of Health Information Technology on Ambulatory Care: Results from New York State (pptx)
Lisa Kern, Weill Medical School - 32BJ/SEIU Health Fund and the Partnering to Find and Reward High Quality Care (ppt)
Tom Cannell, NYC Department of Health & Mental Hygiene, and Lucas Pauls, 32BJ/SEIU
PANEL III: The Role of Foundations and Various Payers in Health Care Reform and Innovation
- James Knickman, New York State Health Foundation
- Frances Padilla, Universal Health Care Foundation, CT (ppt)
- Tom Strong, Hitachi Foundation (pdf)
- Jay Schechtman, Healthfirst (pptx)
Wednesday, May 12 - Session V
PANEL I: Integrated Health Care Delivery Systems in Practice II: Kaiser Permanente and Cleveland Clinic
- Building A Sustainable Future For Health Care: Comparative Cases from Two Different Contexts - A Comparison of the Approaches of Kaiser Permanente and Cleveland Clinic
Susan Mohrman, Center for Effective Organization- USC, Kaiser Permanente (pptx)
Michael Kanter, Southern California Permanente Medical Group, Kaiser Permanente; Patti Harvey, RN, MPH, CPHQ, Kaiser Permanente Southern California Region; Walter Allen, Coalition of Kaiser Permanente Unions (ppt)
- Guido Bergomi, Director, Quality & Patient Safety, Cleveland Clinic; Linda McHugh, Executive Administrator of Cleveland Clinic (pdf)
PANEL II: Health Care Unions Improving Patient Care
- Workers Voice And Unions – What Role Can And Should Unions Play (ppt)
Darlene Clark and Paul Clark, Penn State University - The Struggle Continues: Opportunities And Challenges In Joint Labor-Management Patient Safety Initiatives (ppt)
Rick Brooks, United Nurses & Allied Professionals - Why Union Involvement Is Critical For Health Care Reform: Sustaining Joint Labor-Management Partnerships (ppt)
John August, Coalition of Kaiser Permanente Unions
PANEL III: Innovating for the Future
- Creating The Conditions For Entrepreneurial Behavior As A Strategy For Effective And Sustainable Change In The UK National Health Service (pptx)
Rosemary Exton, UK Work Organisation Network & Kingston University, Kingston - Social Partnership, Participative Governance And Systems Transformation – Findings From An Empirical Investigation In The Irish Health Care Sector (ppt)
Cathal O’Regan, National Economic and Social Council, Ireland - Improving Patient Care And Job Retention As A Result Of Joint Labor Management Work (ppt)
Carol Porter, Mount Sinai Hospital, NYC; Angela Doyle, 1199/SEIU; Janet Johnson, NYSNA - Creative Uses of Tele-Communications with Communities
Julianne Imperato-McGinley, Weill Cornell’s Clinical & Translational Science Center, Weill Medical College
Plenary Session
- Health Reform, Payment Reform and Integrated Care: Early Lessons from Massachusetts and from other Industries
Robert Mechanic, Brandeis University (pdf)
Steven Spear, Author and MIT (ppt)