Cornell University

Healthcare Transformation Project

16 East 34th Street, 4th Floor, New York, NY 10016 Contact: 212-340-2809

Advancing the Movement for Quality Care: Improving Quality Outcomes in the Changing Healthcare Industry

This conference will be held on:

October 5-6, 2010
4650 Lindle Road, Harrisburg, PA 17111

This statewide conference for hospital and long term care organizations is the first of its kind and aims to bring together both management and union stakeholders with the goal of getting smart about both healthcare reform and the importance of labor-management partnerships. It is sponsored by Cornell University and Nurse Alliance PA of the SEIU. 

Over this two day conference, stakeholders will engage in dialogue and share best practices regarding delivery system reform. Ending objectives include the ability of participants to identify the following:

  • Name three quality care initiatives required under healthcare reform.
  • Identify two ways front-line workers affect quality care.
  • Identify the role each person can play in the changing healthcare environment.
  • Explain the SEIU Healthcare Pennsylvania Model of Collaboration.
  • Identify the steps and best practices facilities have used in their collaboration for quality improvement.
  • Identify next steps that can be taken in the work environment toward collaboration and quality care.
  • Identify two challenges for creating or sustaining a joint process for quality improvement.
  • Explain why it is important for nurses and managers to work together for quality care.
  • Name two opportunities available for funding of labor-management collaborative.
  • Explain the effect nurse researchers can have on quality care and labor-management collaboration.
  • Identify elements in one's facility’s culture that could be changed to improve the focus on resident/patient care.
  • Name two best practices for the structures or processes when partnering on quality improvement activities.
  • Identify the communication skills needed for a functioning collaborative environment.
  • Explain what is meant by ‘Evidence Based Practice?’
  • Name two changes that can be made to facilitate a collaborative work environment.        

As a California State Board of Registered Nursing Continuing Education Provider No. CEPP 14472, this program provides 10 CE credits. Credits will be awarded for participation in the entire program. 

For more information, contact Peter Lazes at